We are currently looking to speak to experienced Insurance professionals regarding an exciting opportunity to join our Global Construction Professional Indemnity team as a Broker Support Technician.

In this role you will provide general broker back up support and liaise with markets and clients as a key team member whilst having the opportunity to learn and grown within the role.

Key Responsibilities :

• Understand the London Insurance Market and International Insurance Markets.
• Produce MRCs / endorsements and assist with wordings.
• Facilitate processing of tax calculations and debit notes.
• Use PPL or Whitespace to obtain market agreement of slips and endorsements.
• Ensure all placing, contract and closing documentation satisfies the client requirements and complies with internal procedures.
• Be an effective team member and collaborate well with peers in the London office.
• Use the data and analytics produced within the Global Construction Professional Indemnity team to monitor KPIs.
• Escalate any potential E&Os to line management and the Legal & Compliance team at the earliest opportunity.
• Contribute to retention of clients through planned and coordinated account renewal.
• Support the identification and development of opportunities for account growth.
• Ensure agreed payment terms and payment warranties and met through credit control.
• Working with broker producers, to educate clients and manage client expectations through market, insurance, and sector briefings.
• Co-ordinate and manage client and placement records.

Person specification :

• Proficiency in MS Outlook, Word, and Excel.
• Organised and reliable.
• Collaborative team working approach.
• Ability to work with a range of employees at different organisational levels.
• Accurate and attentive to detail.
• Good written and verbal communication skills.
• Good numeracy skills and ability to work with data.
• Ability to work towards and meet deadlines.
• Ability to multitask and prioritise own workload.

Last updated : 2024-03-25