About Us:
Ardent Medical Supply is a leading provider of medical equipment and supplies dedicated to improving the quality of life for our patients. We pride ourselves on delivering exceptional customer service and ensuring timely and accurate billing and claims processing.

Job Description:
We are seeking a detail-oriented and customer-focused individual to join our team as a Customer Service and Claims Billing Assistant. In this role, you will be responsible for providing excellent customer service to our patients, healthcare providers, and insurance companies, while also managing billing claims and processing payments accurately and efficiently.

Responsibilities:

• Answer calls and emails regarding new and current orders promptly and professionally.
• Work closely with insurance companies to verify coverage, process claims, and handle denials and appeals.
• Enter billing and payment information accurately into the computer system.
• Assist our drivers with successful delivery of our products to patients.
• Process orders and in a timely manner.
• Collaborate with team members to ensure smooth operations and excellent customer service.
• Maintain thorough and accurate documentation of all billing activities and communications.
• Complete daily tasks independently and efficiently, meeting established deadlines.

Skills and Qualifications:

• Minimum of 2 years of experience in medical authorizations or claims processing.
• Proficiency in using Electronic Medical Records (EMR) systems or billing software.
• Strong customer service skills with the ability to communicate effectively and professionally with patients, insurance companies, and healthcare providers.
• Detail-oriented with strong analytical and problem-solving skills.
• Ability to work independently and prioritize tasks effectively.
• Positive attitude and willingness to collaborate as part of a team.
• Commitment to maintaining patient confidentiality and data security.

Job Type: Part-time

Pay: $18.72 - $20.25 per hour

Expected hours: 18.25 – 20.00 per week

Experience level:

• 2 years

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Work Location: In person