• Assist Quality Manager as liaison between Manufacturing, Quality and Engineering relative to customer specifications, customer quality requirements, and customer problems.
• Assist with the review of customer complaints, analysis of claims, and make recommendations for corrective action.
• Lead plant in implementing statistical methods and establishing in control and capable processes through the development of process flows, fishbone diagrams, FMEA's, and control plans.
• Develop and implement quality procedures, quality plans, quality performance trends, statistical plans and continuous improvement initiatives.
• Lead process improvement teams when required; This includes assisting with corrective action development and training.
• Assist in conducting system, product and process audits.
• Assist QA Technicians with plant responsibilities and provide training, including areas such as spec interpretation, calibration and material review.
• Update Quality Assurance procedures, quality plans, work instructions and forms when required.
• Assist with supplier management activities such as supplier audits, supplier approvals, and supplier corrective actions.
• Work with Engineering to develop simple and efficient methods of testing and inspecting products.
• Monitor all manufacturing processes through audits and daily evaluations to ensure that processes are being followed.
• Travel as necessary to customers and suppliers to assist with quality improvement activities.
• Perform other duties as may be assigned

Basis or Minimum Qualifications

• Associate degree from an accredited institution
• 2 years' experience in manufacturing or related field.
• Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.

Preferred Qualifications

• Bachelor's degree in Mechanical, Metallurgical, or Industrial Engineering from an accredited institution
• 5 years' experience in manufacturing or related field
• Must have working knowledge of manufacturing and quality processes and principles. Requires experience in product and process failure analysis and an understanding of quality techniques such as SPC, TQM, Kaizen, MRB etc. Six sigma is a plus.
• Must be skilled in use of personal computers with emphasis on analytical software.
• Excellent verbal & written communication, presentation, training and leadership skills; strong interpersonal skills.
• Ability to take initiative, to maintain confidentiality, to meet deadlines, and to work in a team environment essential.
• Knowledge of Quality methods, techniques and equipment.
• Knowledge of use of a wide variety of measuring instruments and complicated drawings.