Company Overview
A leader in managed network and cybersecurity services, the company connects, manages and protects technologies and devices across the enterprise. SageNet's collaborative approach provides peace of mind and systems-confidence that empowers an organization to focus on its core mission. The company offers world-class service and support via multiple US-based 24/7 Network Operations Centers (NOCs) and Security Operations Centers (SOCs), geographically-diverse teleports, a centralized National Logistics Center, multiple data centers, and a nationwide field service organization. With a three-decade track record in managed services, SageNet boasts a long-term customer base that includes the nation's largest retail, financial, healthcare, utilities and energy organizations. SageNet manages communications for more than 220,000 endpoints. Headquartered in Tulsa, SageNet has regional offices in Atlanta, Toronto and Washington, D.C.
Job Purpose
The Cloud Systems Administrator is responsible for managing and maintaining the organization's cloud infrastructure, ensuring its performance, availability, security, and cost-efficiency. The role involves provisioning, configuring, and monitoring cloud resources, implementing security policies, troubleshooting issues, automating operations, and keeping up to date with the latest cloud technologies and trends. The Cloud Systems Administrator also provides technical support and guidance to users and stakeholders on cloud services and solutions.
Duties and Responsibilities

• Proactively manage and maintain our cloud-based infrastructure and services, focusing on performance, scalability, and security.
• Provisioning, configuring, and monitoring cloud resources, such as virtual machines, storage, databases, networks, and firewalls.
• Implementing and enforcing security policies and best practices for cloud environments.
• Troubleshooting and resolving cloud-related issues and incidents.
• Automating cloud operations and processes using scripts and tools, such as Terraform, Ansible, and PowerShell.
• Optimizing cloud performance, availability, and cost-efficiency.
• Keeping up to date with the latest cloud technologies and trends.
• Providing technical support and guidance to users and stakeholders on cloud services and solutions.
• Provide technical assistance and guidance to other support staff, contributing to their skills development.
• Managing and maintaining the IT systems administration for Windows servers and clients, such as Active Directory, Group Policy, DNS, DHCP, WSUS, etc.
• Create and update clear IT documentation, including system configurations and operating procedures.
• Collaborate in IT initiatives, such as new application deployment or service migration.
• Other duties as assigned by leadership.

Qualifications

• Bachelor's degree in computer science, information systems, or related field, or equivalent work experience.
• At least 3 years of experience in cloud administration, preferably with GCP and Azure certifications.
• Proficient in cloud computing concepts and architectures, such as IaaS, PaaS, SaaS, serverless, and hybrid cloud.
• Familiar with cloud services and features offered by GCP and Azure, such as Compute Engine, Cloud Storage, Cloud SQL, App Engine, Cloud Functions, Cloud Run, Kubernetes Engine, BigQuery, Cloud Pub/Sub, Cloud Vision, Cloud ML, Cloud IAM, Cloud Monitoring, Cloud Logging, Cloud Billing, Virtual Machines, Disk Storage, Azure SQL Database, App Service, Azure Functions, Azure Container Instances, Azure Kubernetes Service, Azure Synapse Analytics, Azure Event Hubs, Azure Cognitive Services, Azure Active Directory, Azure Monitor, Azure Log Analytics, Azure Cost Management, etc.
• Skilled in scripting languages and tools, such as Bash, Python, PowerShell, Terraform, Ansible, etc.
• Knowledgeable in cloud security principles and practices, such as encryption, authentication, authorization, firewall, VPN, etc.
• Excellent communication, collaboration, and problem-solving skills.
• Self-motivated, proactive, and eager to learn new skills and technologies.

Working Conditions

• Productively work in a hybrid work environment which consists of 2 mandatory "all-in" days, 1 variable day, and 2 virtual days. Hybrid work environment is applied per position/department and may be subject to change per changes in the Policy.
• Business casual work environment
• On-call rotation and continuous support of internal SageNet customers
• Be able to work in a fast-paced environment

Physical Requirements

• Sit and/or stand for long periods of time
• Able to lift up to 50 lbs.
• Consistent use of hands and fingers for typing
• Work on a computer 5 - 10 hours a day
• Consistent use of eyes to analyze monitoring applications, spreadsheets, ticketing systems and web on computer screen

Classification*: Exempt
Position Type: Full Time
Travel Requirements: None
Direct Reports: None
Attention All Third-Party Agencies, Headhunters, and Recruiters
SageNet will not accept candidate submission by unsolicited third parties through this site or any company email address. All unsolicited candidates presented to SageNet will be considered the property of SageNet. SageNet will not be responsible for any fees associated with unsolicited candidates, nor will a contractual relationship be formed by the submission. SageNet is not obligated and will not under any circumstances pay any fees to said third parties submitting candidates in this manner. SageNet only forms contracts with recruiters with whom we have an established business relationship and with whom we have in place a signed agreement. All contact with SageNet from third parties must be through our Talent Acquisition Department. Any contact made outside of the SageNet Talent Acquisition Department by a third party will cancel any future business relationships between the third party and SageNet.
Please contact Katie.Halstead@sagenet.com for any questions.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)