10 Customer Service Inside Sales Representative Jobs in Waxahachie, TX
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Aluminum Product Manufacturer, Fabricator and Finisher
Waxahachie, TX | Full Time
$42k-56k (estimate)
2 Months Ago
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Customer Service Inside Sales Representative
$39k-52k (estimate)
Other
2 Months Ago
Archon Resources is Hiring a Remote Customer Service Inside Sales Representative
Customer Service/Inside Sales Rep
Location: Waxahachie, TX 75165
Pay: $18.00
Monday - Friday 8 am - 5 pm
Duties:
DFWFA
Location: Waxahachie, TX 75165
Pay: $18.00
Monday - Friday 8 am - 5 pm
Duties:
- Assist and conduct counter sales as needed and as required.
- Process all incoming internal and external customer inquiries via phone, fax, email, mail, or online, and assist outside sales in quotes and/or orders.
- Input customer orders, quotes, bids, etc. for products.
- Purchase of products to fill said orders.
- Quote and sell our supplier’s products that provide value to our customers and a fair profit to the Company.
- Identify, contact, provide quotes, and close orders on potential and targeted customers.
- Use electronic and published catalogs to provide product, pricing, and availability information to customers.
- Solve or request management’s assistance to quickly solve customers’ problems.
- Increase sales and average order size using cross-selling, up-selling, add-on sales, and offering promotional sales items as well as new products.
- Promote and sell overages and discontinued items.
- Handle customer complaints and returns, while showing a positive attitude.
- Provide after-hours support for internal and external customers, as needed.
- Maintain and expand knowledge of our products, so that these products can be presented professionally to our customers and potential customers.
- Obtain knowledge of the competition’s pricing provided to customers, along with their products, financial data, sales numbers, and profit margins.
- Provide the best service in the industry to our customers.
- Adherence and compliance with the company’s Certificate of Conflicts of Interest, Confidentiality and Standards of Business Ethics, and Hiring Standards.
- Delivers superior customer service.
- Effective listening and good phone skills.
- Able to handle difficult customers with diplomacy and tact.
- Team player who works productively with a wide range of people.
- Professional demeanor.
- Comfortable in a fast-paced environment.
- Capable of following written instructions and documented procedures.
- Understand basic inventory, warehousing, and stocking procedures.
- Accuracy and attention to detail.
- Technical expertise and knowledge of company products.
- Demonstrated understanding and application of effective selling strategies and techniques.
- Employee must be able to lift products to 70 pounds daily.
- Heavy products are stocked from ground height to 6’ in height.
- Ability to climb stairs with products in hand.
DFWFA
Job Summary
JOB TYPE
Other
SALARY
$39k-52k (estimate)
POST DATE
03/24/2024
EXPIRATION DATE
05/22/2024
WEBSITE
archonresources.com
HEADQUARTERS
Tulsa, OK
SIZE
<25
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