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St. Charles Borromeo Seminary
St. Charles Borromeo Seminary is seeking a full time Guest Services Coordinator for their new location at 1400 Evans Road, Ambler, PA 19002
This is a benefit-eligible full-time position. We offer competitive rates and a comprehensive benefits package. Available July 1, 2024.
Please send resumes to Jeanne at jguerin-daley@scs.edu
SUMMARY
The Guest Services Coordinator is the central point of contact for Saint Charles Borromeo Seminary and is responsible for providing superior customer service to the seminary community, guests, and vendors. The Guest Services Coordinator will assist the Vice Rector in overseeing the Seminary's Facilities and Guest Services and will work closely with personnel from the Seminary's Administration, Dining, Facilities and Security services. The Guest Services Coordinator must organize all administrative activities that facilitate the office's uniformity while ensuring that relevant records are up to date, office equipment is maintained, all administrative processes work effectively, and the office runs efficiently. This position requires professionalism, patience, and an even disposition to handle fluid and unexpected situations that may arise.
ESSENTIAL RESPONSIBILITIES
QUALIFICATIONS - Knowledge, Skills/ & Abilities
A high school diploma or the equivalent is required with at least three years of work experience in a Facilities Coordinator or Guest Services Coordinator role in a customer service-related environment. Experience in positions involving customer service in an educational institution is desirable. Proficient in Microsoft Office Suite and comfortable learning and using new software platforms.
The nature of this position requires extended periods of standing and assisting other campus offices at the direction of the Vice Rector. Also, while performing the duties of this job, the employee is occasionally required to stand, walk; sit; reach with hands and arms; talk and hear, climb stairs. The employee must be able to carry/lift items weighing up to 30 pounds.
Saint Charles Borromeo Seminary is the oldest Catholic institution of higher learning in the Archdiocese of Philadelphia. Our mission is to form priests to be shepherds after the heart of Jesus Christ, and permanent deacons, religious and lay men, and women for various forms of ministry, service, and discipleship. All employees are expected to respect and conduct themselves in accordance with the values, teachings, and morals of the Roman Catholic Church.
St. Charles Borromeo Seminary is an equal Opportunity Employer M/F/V/D
Full Time
Social & Legal Services
$45k-55k (estimate)
05/09/2024
06/08/2024
archphila.org
PHILADELPHIA, PA
7,500 - 15,000
1808
ROBERT KINZLER
$10M - $50M
Social & Legal Services
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Guest Services Coordinators work to alleviate customer complaints or other problems during their hotel stays.
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ACoordinators might oversee other Guest Service Representatives to ensure every team member complies with hotel policies and provide excellent customer service.
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Some Coordinators will take on more front desk activities, or handle day-to-day procedures, whereas other Coordinators might oversee routine activities performed by other employees.
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The Guest Service Coordinator is responsible for creating an atmosphere around the concierge desk that welcomes people, and pro-actively anticipates the needs of the guests so solutions can be offered before being requested,
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Many Guest Service Coordinators enter their positions through experience only or sometimes with an associate’s degree.
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Guest service coordinator are hospitality specialists who typically work at hotels.
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Guest service coordinator must communicate well with all staff to satisfy a tremendous need for personal service and develop a true sense of community for the guest.
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