ARC-Arthritis & Rheumatology Clinic is a rheumatology provider dedicated to offering the highest standard of medical care to our community. With a team of skilled professionals, state-of-the-art facilities, and a compassionate approach, we ensure a welcoming and supportive environment for both our patients and staff. We are currently looking for a motivated and detail-oriented Front Desk Medical Assistant to join our team.

As a Front Desk Medical Assistant, you will be the first point of contact for our patients, playing a crucial role in creating a positive and welcoming experience. This position requires excellent communication skills, the ability to manage multiple tasks efficiently, and a strong commitment to providing exceptional patient care.

Key Responsibilities:

- Greet patients in a courteous and professional manner.

- Manage patient registration, including collecting and verifying personal and insurance information.

- Schedule appointments and maintain an organized appointment calendar.

- Answer phone calls, providing information or directing calls to appropriate staff.

- Process payments and handle billing inquiries.

- Prepare and manage patient medical records in compliance with privacy regulations.

- Assist with administrative duties, such as ordering supplies and maintaining office cleanliness.

- Facilitate communication between patients and medical staff.

Qualifications:

- High school diploma or equivalent; additional certification in Medical Administration is a plus.

- Proven experience as a Front Desk Assistant, Medical Receptionist, or similar role in a healthcare setting.

- Strong organizational and multitasking abilities.

- Excellent communication and interpersonal skills.

- Proficiency in using medical software and Microsoft Office.

- Knowledge of medical terminology and healthcare procedures.

- Ability to maintain confidentiality of sensitive information.

- Compassionate and patient-focused approach.

What We Offer:

- Competitive salary and benefits package.

- Opportunities for professional development and career advancement.

- A supportive and collaborative work environment.

- A chance to make a positive impact on patients' lives every day.

How to Apply:

Interested candidates are invited to submit a resume and a cover letter detailing their qualifications and experience.

We thank all applicants for their interest, but only those selected for an interview will be contacted.

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Expected hours: No more than 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Medical specialties:

• Rheumatology

Schedule:

• Monday to Friday
• Weekends as needed

Work setting:

• In-person
• Office
• Outpatient

Experience:

• EMR systems: 1 year (Preferred)
• Vital signs: 1 year (Preferred)

License/Certification:

• BLS Certification (Preferred)
• Certified Medical Assistant (Preferred)

Ability to Commute:

• Davenport, FL 33837 (Required)

Ability to Relocate:

• Davenport, FL 33837: Relocate before starting work (Required)

Work Location: In person