Why Arbella? At Arbella, we’re focused on people. We work hard to attract and retain the best. That means providing a great work environment, encouraging work/life balance, offering flexible work arrangements, competitive salaries and exceptional benefits packages. We invest in our employees and encourage them to grow so that we, too, can grow as a company. Other perks include: • On-site gym and fitness classes and one-on-one personal training • On-site nurse, nutritional counseling, and mental health resources • Full-service cafeterias • Free shuttle service to Quincy Adams T Station • Tuition assistance programs • Opportunities to get involved: Arbella Activities Committee, Diversity and Inclusion Council, and more • A company committed to community: volunteer opportunities, employee- led community efforts, and the Arbella Insurance Foundation • Robust training, mentorship, and professional/personal development programs • Colleagues who genuinely care about each other Arbella is committed to building a workplace that’s diverse, inclusive, and equitable for everyone. We’ve created a culture that supports a diverse workplace where all are valued for their talents and are empowered to reach their full potential. It’s no wonder our employees have voted Arbella one of the Boston Business Journal’s “Best Places to Work” every year since 2009, and #1 in 2023! The Senior Business Analyst works independently to support IT and Business initiatives. They will act as coach and mentor to junior business analysts to develop business analysis frameworks, expand business process knowledge and implement repeatable approaches utilizing industry standard techniques. This person aligns strategic goals and objectives with decisions supporting business needs; collaborates with business and IT leadership to deliver capabilities and key business and IT initiatives. Key Responsibilities: Maintains a deep understanding of the IT Organization, IT processes and business systems that they support Leads and mentors team members in support of business analyst deliverables, understanding and incorporating industry best practices/standards Works with the business leaders and IT team members to assess current capabilities and create quality requirements of all types using the appropriate models for both the customer and project (process models, prototypes, data flows etc..) Leads and facilitates dynamic and interactive requirements gathering sessions with stakeholders throughout the enterprise Plans and leads large and more complex initiatives and escalates as appropriate to senior management. Develops and applies strategies and best practices for QA, regression and UA efforts Develops and authors test strategy, test plans and test cases and leads testing efforts Builds strong relationships and trust with business stakeholders and acts as liaison conveying information needs of the business to IT and key solution constraints back to the business Works with other team members to incorporate the business vision and industry best practices into the technical roadmaps for the platform Maintains proficient knowledge of business and technical domains to evaluate solutions across the enterprise Advocates for continuous improvement by gathering and incorporating successes and lessons learned into best practices and future enhancements Leverages systems thinking in the development of strategies and solutions Conducts themselves with transparency Interview and provide feedback for potential new hires Key Requirements: Bachelors Degree in a related area plus 5 - 7 years experience Strong planning, organizational and time management skills. Ability to multitask and handle shifts in priorities. Excellent written and verbal skills Ability to think creatively to assist team members in promoting innovation Strong analytical, evaluative skills and the ability to think creatively. Strong communication skills at the various Business and IT Organization levels. Experienced with SQL/SQL Server. #LI-MG1 Voted Boston’s #1 Best Place To Work by the Boston Business Journal in 2023! People stay when they love a company and its culture—and our average tenure is 12 years! We take care of our people with the same warmth and dedication that we do our customers. There is an energy here at Arbella. We are a people-first organization, and you feel that from the moment you walk in the door. Browse open positions and find your perfect fit.