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Claims Service Specialist - CT
$72k-90k (estimate)
Full Time | Insurance 2 Months Ago
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Arbella Insurance Group is Hiring a Claims Service Specialist - CT Near Farmington, CT

Under immediate supervision, investigate and dispose of first and third party claims. All payments will be approved until authority has been granted. Extremely limited settlement authority as determined by Claim Manager.
Key Responsibilities
  • Timely completion of all case activities, maximizing customer service and minimizing net loss payout.
  • Contacts all insureds, claimants and witnesses that may have information relating to the loss, either in person, by telephone or in writing.
  • Inputs and retrieves information using the automated claims system, requests checks, form letters and other correspondence through the automated claim system.
  • Evaluates case facts determining coverage, liability and reserves, and reports on settlement; maintains a reminder system.
  • With guidance, negotiates settlements with individuals, attorneys, and other insurance carriers within their granted settlement authority level.
  • Will keep management informed of activities and problems with in assigned area of responsibility.
  • Pursues subrogation and may arrange for salvage to obtain the maximum recovery.
  • Provides information to all interested parties, including the local agents, by answering routine questions regarding the status of the claim.
  • Maintain claim files and document claim file activities in accordance with established procedures.
  • Will successfully complete all required in-house training.
  • Performs other related duties as required or requested.
  • Manage and track all claims referred to Subrogation counsel.
  • Daily navigation and management of E-Subro Hub.
  • Prepare well written contentions for arbitration filings when liability and damages are in dispute.
Requirements
  • Success will be measured based on individual results compared to all established department standards in Customer Service, Teamwork, Loss and Expense Management as well as Continuous Improvement.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Insurance

SALARY

$72k-90k (estimate)

POST DATE

03/23/2024

EXPIRATION DATE

07/05/2024

WEBSITE

arbella.com

HEADQUARTERS

WALTHAM, MA

SIZE

500 - 1,000

FOUNDED

1988

CEO

PATRICK LYONS

REVENUE

$200M - $500M

INDUSTRY

Insurance

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About Arbella Insurance Group

Founded in 1988 in Quincy, Massachusetts, Arbella provides affordable car, home, and business insurance in Massachusetts and Connecticut, and business insurance in New Hampshire and Rhode Island. Our vision is to be the best property and casualty company in the Northeast. Period. We are proud to be consistently recognized as one of the Best Places to Work by the Boston Business Journal. We think youll find Arbella to be a different kind of insurance company one that does good for our employees, our customers, our independent agents, and our communities. Our people are caring, collaborative, p...assionate, and involved, and we work hard to support their total well-being. Arbella is a good place to be. Come explore what it can be for you. Arbella. Here. For Good. More
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