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Aqua-Tots is currently looking for a General Manager! We believe swimming creates opportunities for our families one child, one lesson, one neighborhood a time. The right person will be welcoming, enthusiastic, and friendly, driven to make things happen even when things are tough, humble in his/her interactions with the team and creative and organized to be successful. If this sounds like you, we’d love to meet you!
Job Objective:
The General Manager will lead and manage all aspects of the local swim
school operation to provide world-class customer service, a cutting edge, clean
facility, and outstanding swim lessons that adhere to the Aqua-Tots standard of
excellence.
Key Responsibilities:
· Ensure families feel welcome and not
overwhelmed, understand the process, and reassure that they are making the best
choice for their child
· Build trust and sense of community/family, help
parents understand importance of lessons and the process we use, and connect
them to our belief that swimming creates opportunities.
· In partnership with the Assistant Manager, create
a capable team of Water Safety Instructors (WSI) that embody our core values
and provide an exceptional experience to students and parents.
· Create a capable team of Front Desk/Sales staff
that embody our core values and provide an exceptional experience to students
and parents.
· Collaborate with entire staff team to ensure
school is show ready before, during, and after all operating hours.
· Have a plan in event of different emergencies,
ensure that plans are followed through staff training, and that all emergencies
and incidents are documented appropriately
· Creating, communicating, and delivering our
products & services to customers, partners, and the community.
· Partner together to create a capable team of WSI
that embody our core values and provide an exceptional experience to students
and parents.
Preferred Experience:
· Leadership & Management
· Sales and/or Sales Team Leadership
· Hiring and Training of Staff
· Customer Service Leadership
· CPR certified (we train if needed)
Highlights!
· Opportunity for growth and advancement within
the company
· Opportunity for travel for personal and
professional development
· Opportunity for bonuses
· Opportunity for education and enrichment
reimbursement
· Access to leadership, peers, and company
headquarters for resources and training
Job Type: Full-time
Pay: $38,000.00 - $45,000.00 per year
Benefits:
Schedule:
Ability to Relocate:
Work Location: In person
Full Time
Sports & Recreation
$67k-94k (estimate)
03/20/2024
07/16/2024
aquatots.com
Peoria, AZ
<25
Sports & Recreation