Aqua-Tots Swim Schools is Hiring a General Manager Near Horsham, PA
General Manager Position Available Compensation: Up to $90,000 per year ($75,000 annual salary and $15,000 bonus eligibility) Benefits : Comprehensive Medical/Dental/Vision Coverage; 401K with matching; 15 PTO Days annually; 7 Paid Holidays per year. Career Growth: We prioritize career advancement opportunities for our team members. Schedule:
Five workdays per week, with 9 scheduled hours each day and a 1-hour break included.
Four weekdays and Saturdays are required.
One weekday off and closed on Sundays.
Typical schedule:
Saturdays and one weekday: 8:30 am to 5:30 pm
Two weekdays: 11:30 am to 8:30 pm
One weekday: 9:30 am to 6:30 pm
Additional hours may be required based on business needs.
Responsibilities:
Lead and manage a high-volume swim school with a staff of 20-30.
Prioritize customer satisfaction by implementing strategies to enhance their experience and promptly resolve any issues.
Maintain positive relationships with customers and staff, addressing concerns effectively and promptly.
Hire, train, and develop staff.
Conduct regular performance reviews, provide ongoing feedback, and administer progressive discipline when needed.
Create staff schedules and oversee reporting.
Lead in-service meetings and organize semi-annual team outings.
Actively participate in weekly leadership and developmental meetings.
Ensure the facility's cleanliness and optimal functioning.
Uphold our core values and foster a positive organizational culture.
Required Skills: Bachelor's Degree required. Minimum of 5 years of experience: 1) Overseeing daily operations in high-volume settings. 2) Supervising teams of at least 10. 3) Prioritizing exceptional customer experience, and 4) Hiring, training, developing, and holding staff accountable.
Strong organizational skills with acute attention to detail.
Exceptional time management abilities, consistently meeting deadlines.
Demonstrated emotional maturity and unwavering integrity.
Previous swim instruction experience is advantageous.
Application Process: Interested candidates are invited to submit their resumes for consideration. We eagerly anticipate the opportunity to review your application and welcome you to our team!