2 Front desk associate Jobs in South Riding, VA
Aqua-Tots South Riding is Hiring a Front desk associate Near South Riding, VA
Are you looking for a fun job? Don't want to be tied down at a desk? Are you looking for an entry-level position with the opportunity to grow?
If you answered yes, we would love to have you join our Aqua-Tots team!
No previous certifications or experience is necessary, just enthusiasm and willingness to learn!
- Currently looking for candidates looking for Full-Time hours with weekday nights availability or weekend availability
- Hours can include a combination of 9 : 00 am-8 : 00 pm Monday-Friday and 8 : 30 am-5 : 00 pm Saturday & Sunday
Position Objective : Work with General Manager, Office Manager, and Front Desk Staff on Aqua-Tots Swim School daily operations thereby ensuring company core values, customer satisfaction, and revenue increase.
Customer Service
- Greet customers when they come into the facility
- Comfortable talking to parents and kids
- Ability to work comfortably on a tablet or computer
- Communicate effectively with potential and existing customers
- Build relationships with families
- Report to manager if complaints are unresolved
- Lead by example for other staff members by using the customer-focused principle in every customer interaction
Daily Duties
- Uphold our Aqua-Tots Swim Schools Core Value
- Provide families with world-class customer service
- Guide our parents and their tots through their journey to a lifetime of water safety
- Implement the use of Aqua-Tots Swim Schools systems of procedures set forth for the front desk staff
- Sell swimming lessons, and related swimming merchandise
- Answer phones with the proper Aqua-Tots Swim Schools greeting
- Provide information about our facility, swim programs, and birthday parties
- Give facility tours to new and existing customers
- Opening or closing of the facility
- Stock snack bar, retail merchandise, office forms and supplies, and all promotional materials
- Register new / existing customers
- Enter absences / schedule makeups
- Ensure facility safety and cleanliness
- Prepare new customer T-shirt, Bag, and Welcome Packet
- Process registration fees and tuition payments at time of registration
- Obtain and verify registrations from new families on the first day of lessons
- Communicate to instructors absences and makeups recorded during the current shift
- Fill out Certificates of Completion for all graduates
- Take photos of all graduates with Ollie the Otter
- Perform all duties as outlined on the daily shift checklist
Hours & Shift Structure
- We operate on "set" schedules. Schedules are the same from week to week and can be adjusted by communicating with school leadership.
- Everyone is different and has different scheduling needs! Training schedules are flexible and may look different than permanent schedule.
We will talk at length about your schedule to make sure it's sustainable and a good fit for you.
- Monday - Friday Operating Hours : 9 : 00 am-8 : 00 pm
- Saturday Operating Hours : 8 : 30 am-5 : 00 pm
- Sunday Operating Hours : 9 : 00 am-5 : 00 pm
- Shifts are generally 4-5 hours long. Shifts are generally scheduled from 8 : 30 am-1 : 00 pm and 3 : 00 pm-8 : 00 pm. The school is currently closed from 1 : 00 pm-3 : 00 pm
Requirements
- Energetic, friendly, fun personality
- Willingness to learn
- Must be willing to work weekends
- Candidates that possess a minimum of 1 year of either customer service or teaching experience
Preferred
- Candidates that are staying local to the area for at least a year (ideal for NOVA / GMU students or those out of school)
- Candidates with customer service and / or childcare experience
- Spanish speaking is a bonus
Pay rates for Front Desk starts at $15.00 and up to $18.00 / hr based on experience.
Salary : $15.00 - $18.00 per hour
Benefits :
- Employee discount
- Flexible schedule
- Health insurance
- Weekly Pay
Shift :
- 4-hour shift
- 8-hour shift
- Day shift
- Evening shift
- Night shift
Experience :
- Customer service : 1 year (Preferred)
Last updated : 2024-04-25
Job Summary
Full Time
$31k-40k (estimate)
03/25/2024
07/25/2024
The job skills required for Front desk associate include Customer Service, Scheduling, Communicates Effectively, Health Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Front desk associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front desk associate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front desk associate positions, which can be used as a reference in future career path planning. As a Front desk associate, it can be promoted into senior positions as a Receptionist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front desk associate. You can explore the career advancement for a Front desk associate below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Associate job description and responsibilities
Front Desk Associate keeps the front desk and lobby area clean and neat.
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The Front Desk Receptionist will perform a variety of general office duties such as client service, data entry, requisition of supplies, secretarial services, mail services, public relations, correspondence, and word processing.
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Working at the front desk requires using computers to keep records, process payments, and complete other tasks.
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Maintaining cleanliness of front desk areas to contribute to an exceptional facility experience.
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The Front Desk employee ensures positive customer experience.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Associate jobs
A front desk agent does not need any experience but should have a high school degree or GED equivalent.
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A front desk receptionist needs to be highly organized, friendly and engaging.
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Because a front desk worker has to multitask and serve many guests at once, a good employee must keep calm under pressure.
02/03/2022: Bridgeport, CT
Front desk employees need to be able to get along and work with a variety of people.
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Always Be Available as a Mentor.
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Step 3: View the best colleges and universities for Front Desk Associate.
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