**Technical Consultant Retail Industry**

at Aptos United States - Atlanta, Georgia **A quick snapshot**.

As the techno-functional point of sale subject matter expert, you will work closely with merchants of all sizes and complexity as well as internal cross-functional colleagues and stakeholders to ensure successful delivery of the solution. You will advise merchants on best practices, gather and document requirements and configure, test & deliver a solution that adds maximum value for the merchant.

**Heres what youll do**

Partner with your internal team and business stakeholders to confirm understanding of business drivers and strategy

Configure, document, test & deliver a cutting-edge cloud based solution within defined time & budget constraints

Leverage industry and organizational standards, patterns and best practices to deliver maximum value

Establish and foster strong relationships with a broad audience of customers, service providers, vendors, partners, peers and leadership

Deliver comprehensive end-user training & support to technical users of all levels

Collaborate with cross-functional peers to establish and maintain organizational best practices, processes and methodologies

Log, troubleshoot, diagnose and resolve technical and functional issues (e.g. application, interfaces, operating system, network and hardware)

Provide mentorship to junior team members locally as well as globally

**Heres what skills youll need**

Ability to present a strong credible image to our customers

Strong communication, documentation and presentation skills

Strong multitasking and time management skills

Minimum of 3 years of experience in POS implementations or a comparable role

Experience working in a cloud-native environment

Experience working with integrations

Experience with common open standards (REST, JSON, OAuth)

Knowledge of retail data & data relationships

Experience working with relational & non-relational database technologies

Very strong troubleshooting skills and technical aptitude

General understanding of networking technologies (VPN, firewall etc)

Innovation and ingenuity

Enjoy collaboration in a team environment

Experience working directly or indirectly with other Retail functional domains (merchandising, sales audit, eComm etc)

Experience with REST API and other test tools

Experience with application development and/or DevOps

Understanding of modern security technologies, compliance standards & processes

Experience working on Agile teams

Experience working with the Google productivity suite

Bachelors Degree in a related technical field

Will work with a remote team at times

Ability to travel domestically and internationally up to 50% with no restrictions on the ability to obtain visas for travel outside of your country of residence.

**Heres what will give you an edge**

Passion. We know it when we see it. Passion is not saying how much you love what you do in your most excited voice. Passion is revealed in your truest self. Its about what youve accomplished; how you want to grow; the ideas you have; your philosophies. Its about developing a close relationships with customer in order to understand level of service delivered That it matters to you. And thats pretty cool.

Resourcefulness and application. At Aptos, we have a pioneering spirit -- when we have questions, we find answers; when were faced with challenges, we find solutions. We turn to a variety of resources, including our own colleagues, our professional network, the Internet, articles and books -- whatever helps us get the job done. You are proactive about ongoing learning to better your knowledge about Aptos software and our customer needs. You find trends in customer questions and work to resolve repeating issues quickly and efficiently.

Initiative. You dont wait around for things to happen or for your manager to tell you what to do. You are not afraid to ask questions. Youre not only proactive about completing your own work, but when you sense the need to introduce an idea that will benefit the team or the organization -- even if its outside your scope of work -- you take it on and own it. Attitude to continuously grow his/her knowledge of customer requirements and business processes according to industry best practices, having a clear understanding of the users needs and the benefits of the solution.

If this sounds like the kind of job you would love in the kind of environment you would thrive in, please drop us a line -- wed love to hear from you!

#LI-TM1

If this sounds like the kind of job you would love in the kind of environment you would thrive in, please drop us a line -- wed love to hear from you!