About Client:
The client provides information technology (IT) services, including business outsourcing, infrastructure technology, and application services. The application service offered by the company includes application development, maintenance, and support. The markets served by the company are financial services and insurance, healthcare, manufacturing, government, transportation, communications, and consumer and retail industries.
Salary Range: $120K-$150K/Annum
Job Description:

• Lead Content Strategists that will create content, journeys, and deliver experiences for our customers that are simple and secure.
• Our Digital Customer Experience (DCE) Design organization is looking to grow their team with a Lead Content Strategist who will create content, journeys, and deliver experiences for our customers that are simple and secure.
• As part of our team, you will have the opportunity to impact millions of people in a deeper, more engaged way by working on content creation for Deposits and Cross-Products, for our online banking journeys, which are used by millions of business banking customers every day.

• Collaborate with product, technology, design and research partners to create simple, elegant solutions to complex user problems
• Identify opportunities for research activities (user interviews, surveys, focus groups, usability studies, etc.) and leverage findings to optimize product design and development
• Leverage user insights and data to develop end-to-end content strategy for customer-centric digital experiences
• Partner with designers to create user experience (UX) artifacts for web, mobile and omni-channel experiences (e.g., journey maps, conceptual models, user flows, wireframes, high-fidelity prototypes)
• Plan, write and shape digital content (User interface (UI), product education, naming conventions, navigation, etc.
• Share work across the organization through design reviews, product reviews and more

• Minimum of 7 years experience writing across digital channels and platforms (web, mobile, email, social media, etc.
• Experience with user experience (UX) Writing required
• Excellent written and verbal communication skills
• Thorough knowledge of English language, grammar, spelling, punctuation and usage
• Experience working with brand standards
• Proactive, solution-oriented mindset with strong attention to detail
• Record of success creating content for complex end-to-end experiences in alignment with customer needs and business goals
• Demonstrated ability to successfully manage multiple priorities, follow schedules and meet deadlines
• Strong presentation skills and experience sharing strategic rationale with partners, senior leaders and stakeholder

About ApTask:
Join ApTask, a global leader in workforce solutions and talent acquisition services, as we shape the future of work. We offer a comprehensive suite of offerings, including staffing and recruitment services, managed services, IT consulting, and project management, providing unparalleled opportunities for professional growth and development. As a member of our dynamic team, you'll have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success for our clients across diverse industries. If you are passionate about excellence, collaboration, and innovation, and aspire to make a meaningful impact in the world of work, come join us at ApTask and be a part of our mission to empower organizations to thrive.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Candidate Data Collection Disclaimer:
At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment.
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