HOTEL SALES ACCOUNT EXECUTIVE

The Hotel Sales Account Executive will work under the Director of Sales and will be responsible for revenue production for hotels in our portfolio, and meeting or exceeding planned revenue objectives for occupancy and average daily rate through proactive/outside sales efforts.

This position may require flexible scheduling availability.

Pay is DOE

Job Requirements:

• Involved in community and/or government affairs to ensure effective marketing of the hotel
• Demonstrate commitment to guest service by responding to guest needs
• Make lists of potential clients and conduct surveys to identify customers actively seeking a hotel
• Contact customers via calls or arranged meetings to discover their needs and requirements
• Prepare and present sales proposal to potential clients, highlighting the best features and qualities of the hotel
• Provide customers with a list of available services and their accompanying prices and offer discounts when necessary
• Develop and implement marketing and sales plans based on demand segments and to maximize REVPAR and Market Share
• Understand why competitors are successful in each demand segment and directly market/sell against the competition
• Know key accounts and actively "sells" through sales calls, property tours, strategic marketing, etc.
• Process and facilitate requests for customized services such as room redecoration, equipment, and switch
• Coordinate and organize the details of an event such as catering, lodging, seating, and security
• Monitor and evaluate trends within your market segment.
• Approach all encounters with guests and employees in an attentive friendly courteous and service-oriented manner.
• Adheres to Franchise’s established regulations company standards sales standards and sales metrics related.
• Develop a full working knowledge of the operations and policies of the hotel and applicable departments.
• Maintain strong visibility in local community and industry organizations as applicable.
• May assist in implementing and/or participating in special promotions relating to direct sales segments i.e. sales blitzes etc.
• Attend daily/weekly/monthly meetings and any other functions required by management.
• Perform any other duties as requested by the General Manager or Director of Sales.
• Resolve and quell misunderstandings within a hotel premises
• Maintain contact with clients to obtain feedback and to discuss opportunities for future business deals
• Conduct assessment of sales performance to make necessary adjustments to increase patronage.
• Prepare required reports for the management team
• Maintain vendor and client information where necessary
• Collaborate with Front Office Team to ensure the details of the group and special corporate directives are executive properly and you are striving to achieve the same goals

Job Qualifications:

• "Hands-On" Manager who is actively involved on a daily basis
• Ability to drive outside sales calls
• High School diploma or equivalent required; previous Hotel Sales experience preferred.
• Must have a valid driver’s license
• Must possess developed verbal and written communication skills to frequently negotiate convince sell and influence other managerial personnel hotel guest(s) and/or corporate clients.
• Experience with professional selling skills desired: opening probing supporting closing
• Must be proficient in general computer knowledge especially Microsoft Office products
• Must be able to work independently and simultaneously manage multiple tasks; strong organization and presentation skills
• Highly motivated team player with strong initiative and desire for achievement
• Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary
• Ability to work well in stressful situations
• Readily available and approachable for all guests while providing excellent guest service

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. While performing the duties of this job, the employee is regularly required to lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds.

Equal Opportunity Employer

RAMM Hospitality is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. RAMM Hospitality does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

This hotel is owned and operated by an independent franchisee, RAMM Hospitality. The franchisee controls all aspects of the hotel’s employment policies and practices, including the selection and hiring process. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Hilton Worldwide and/or Intercontinental Hotels Group.

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Vision insurance

Experience level:

• 2 years

Schedule:

• 8 hour shift
• Monday to Friday

Travel requirement:

• Travel

Experience:

• Hotel: 2 years (Required)
• Sales: 1 year (Required)

Work Location: In person