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UEI College is a leader in post-secondary career education. Working at our employee-owned company is more than just a great career - its an investment in yourself. Our mission is to drive personal and community transformation by empowering students to make a positive and enduring life change. We are consistently searching for like-minded compassionate professionals who strive to be the best in their respective fields. Our top candidates share our commitment to helping students build the skills to create a future of which they can be proud.
We are currently seeking a Customer Services Coordinator to join our team at our campus. In this position you will be responsible for providing customer service to students, prospective clients, and campus visitors.
Your primary duties will include:
Complies with all Federal, State, accreditation and institutional policies and procedures.
Welcome on-site visitors, determines nature of business, and announces visitors to appropriate personnel.
Retrieve messages and voicemail and forward to appropriate personnel.
Answer incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department.
Takes and delivers messages or transfers calls to voicemail when appropriate personnel are unavailable.
Answers general questions about the organization and provides callers with address, directions, and other information.
Monitors visitor access and issues passes when required.
Updates appointment calendars.
Receives, sorts, and routes mail, and maintains and routes publications.
Maintains fax machines, assists users, sends faxes and retrieves and routes incoming faxes.
Takes payment for services and products.
Creates and prints fax cover sheets, memos, correspondence, reports, and other documents when necessary.
Performs other clerical duties as needed, such as filing, photocopying, and data entry.
High School Diploma or GED; or an equivalent combination of education and experience
Positive attitude at all times
Customer service oriented
Ability to multitask
Effective communication skills
English will be the primary language used; bilingual abilities useful but not required.
We offer an exciting, fast-paced and dynamic work environment. In addition, full-time colleagues have a variety of benefits available that include; Medical, Dental, Vision, Life Insurance, Disability Coverage, a generously matched 401(k) plan, voluntary benefits and much more.
If changing students lives is also important to you, and you have the qualifications reflected above, we would love to hear from you!
Other
Business Services
$38k-48k (estimate)
12/08/2022
05/16/2024
iec-corporation.com
LAKE OSWEGO, OR
<25
2000
JOSH DOERING
<$5M
Business Services
IEC Corporation is a multi-discipline engineering and management firm dedicated to Shaping the Future of Energy. Our mission is to focus on reliable power technologies that can be deployed in a wide range of applications to achieve sustainability and generate significant and enduring improvements in our clients performance. We provide energy solutions and technical services from design and implementation through construction and operations. Our experience and continued focus on clean, reliable, and cost-effective energy solutions give our clients the tools they need to create a sustainable fut ...
ure.
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The job skills required for Customer Service Coordinator include Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Coordinator positions, which can be used as a reference in future career path planning. As a Customer Service Coordinator, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Coordinator. You can explore the career advancement for a Customer Service Coordinator below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Coordinator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Coordinator job description and responsibilities
Effectively able to develop work schedules for customer service staff members and overseeing their activities to ensure that service standards are met properly.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Coordinator jobs
A passionate customer service advocate with strong critical thinking skills.
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CS coordinator may also provide the clients with product and service knowledge.
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The Customer Service Coordinator must be able to perform all the essential functions of the position satisfactorily.
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The Service Coordinator must be detail oriented with an eye toward efficiency and accuracy.
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As a skill set, customer service entails several qualities like active listening, empathy, problem-solving and communication.
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Step 3: View the best colleges and universities for Customer Service Coordinator.