ABOUT APPLY DIGITAL
Who we are: We're a global digital transformation partner for change agents, working to modernize their organizations.
Who we help: Our 650 digital specialists have helped global companies like Kraft Heinz, Moderna, Lululemon, Games Workshop, Atlassian, and The Very Group create business impact.
What we do: We offer clients end-to-end expertise across Business Strategy, Commerce, Platform, Products, Innovation, and beyond.
How we help: We work together as one connected team to drive business impact and ensure every strategy is actionable through to execution in the context of your organization's broader ecosystem. We collaborate as cross-disciplinary pods and as extensions of client teams - ensuring the right perspectives contribute to creating connected, value-generating outcomes.
If you'd like to learn more about Apply Digital's culture click HERE.
THE ROLE:
LOCATION : This role is a hybrid role and requires a minimum of 3 days per week in office. The preferred candidate should be based in LA, with working hours that align to PST.
Apply Digital is looking for an experienced Senior Project Manager to join our LA-based team. You may bring a background with experience on the digital agency or consultancy side, working with clients on large digital transformation initiatives, helping them work more efficiently and strategically across multi-functional departments and teams across product, design and engineering to define and deliver on business outcomes. If you bring proven experience and business impact delivering integrated digital experiences across web and mobile apps, along with a collaborative and team-oriented mindset, we invite you to become part of our connected team.
As a champion of project management best practices, you will bring fluency in Agile, but with the ability to adapt, support, grow and optimize teams to apply the best methodologies to solve the right problems and drive flawless execution and delivery for our clients. You have your pulse on the day-to-day details but care about the 'big picture' and can move effortlessly between the two to drive transformation for your client's business. You have a deep knowledge of the core disciplines and workflows across product, design, development, QA required to deliver web-based projects. Communication comes naturally to you whether it's with developers, designers or VPs, and you are seasoned in the art of facilitation to drive alignment across multi-functional teams to define requirements, steer decisions and turn them into clear, actionable product backlogs, roadmaps, resources and release plans to deliver on project outcomes, on time and budget.
What you will do:

• Lead and manage web and mobile app development projects from initiation to completion, coordinating and managing all aspects of project delivery, including defining and translating client business outcomes and product requirements into clear, actionable roadmaps and project plans and managing the execution against those plans. Defining team capacity and resource requirements, manage budget creation, tracking and reporting, and controlling scope and mitigating risks at the project level
• Facilitate workshops and meetings such as strategy, requirements gathering and prioritization sessions, concepting and design/UX reviews, prototyping and testing, product demos and stakeholder review and feedback sessions
• Employ agile or hybrid-agile methodologies as appropriate while being adaptable to select best practices for efficient project delivery and effective production workflows across multi-disciplinary teams.
• Work with the Product Managers and Scrum Masters to conduct project meetings including scrum or other ceremonies, with clear agendas and actionable outcomes to track work across various teams
• Work with the Director of PMO and Senior Program Manager to track, manage & report on project budgets, timelines, and resource allocations, ensuring efficient project delivery.
• Identify, communicate and mitigate risks while balancing the business needs versus technical constraints and knowing when to escalate accordingly to senior stakeholders to proactively resolve issues
• Act as the primary point of contact for client and team stakeholders, providing regular updates on project progress, key milestones, and any changes in scope.
• Continuously engage with the client, account leadership and team to ensure we deliver the value expected of each engagement.
• Foster a one-team mindset, actively monitoring and reporting team morale.

Qualifications you will bring:

• 8-10 years of demonstrated track record leading teams delivering end-to-end digital solutions in an agency or product organization, ideally with leading global brands, with proven experience delivering web and mobile app product launches
• Previous experience as a Digital/Web Project Manager or in a project management role leading large delivery teams in software development and/or web technologies.
• Experience working with various organizational functions across Marketing, Direct to Consumer, e-commerce, Growth and Data to support project outcomes
• Strong understanding of the software development lifecycle, CI/CD and project management methodologies including agile, hybrid-agile, scrum, kanban and others.
• Knowledge of technical concepts and tools (ie. AI, machine learning, data analytics, cloud computing, commerce, platform integrations).
• Experience leading headless implementations of various platforms: e-commerce (CommerceTools, BigCommerce, or similar), CMS (Contentful, Contentstack, or similar), Loyalty (Talon.one, EagleEye, or similar), Identity (Stytch, Okta, Auth0, or similar) and Personalization (Ninetailed, Segment, or similar)
• Proven track record fostering partnerships with Director, VP or C-suite client and internal stakeholders
• Proficiency in using project management software tools and collaboration platforms. (e.g., Jira/Confluence, MS Teams, Notion, Google Suite, Instagantt, Smartsheet).

What you might also bring:

• Experience working with enterprise-level companies with a focus on Sports and Media or Entertainment is an asset.
• Professional certifications such as Agile Certification and/or Scrum Master certification are desirable.
• Strong belief in servant leadership.
• A can-do attitude, a passion for digital products, and the resilience to work in a flexible and fast-paced environment.
• Demonstrable critical thinking, creative problem-solving, and willingness to take on complex challenges.
• Ability to diplomatically navigate complex and controversial discussions and de-escalate difficult situations.
• A good dose of humility and positivity to drive your relentless pursuit of excellence.

LIFE AT APPLY DIGITAL:

• Flexibility - work where you work best
• Competitive benefits plan
• Generous paid time off - take the time you need to be balanced and energized
• A growing company means many opportunities for advancement - we like to promote from within!
• Regular team and company events (karaoke, escape rooms, axe throwing and more!)
• Training budgets, Days of Learning, company-wide training, Apply Library and our Hackathon for Good mean you have many different ways to learn and stretch yourself
• Salary: $110,000 - $145,000 USD per year
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At Apply Digital, we value humanity, diversity, and authenticity as much as we do excellence and innovation. We aim to live our SHAPE values (Smart, Humble, Active, Positive, Excellent) every day in the work we do and how we work together.
If this aligns with your values, we encourage you to apply for a role that aligns with your experience.