ABOUT APPLY DIGITAL

Who we are: We're a global digital transformation partner for change agents, working to modernize their organizations. 

Who we help: Our 650 digital specialists have helped global companies like Kraft Heinz, Moderna, Lululemon, Games Workshop, Atlassian, and The Very Group create business impact.

What we do: We offer clients end-to-end expertise across Business Strategy, Commerce, Platform, Products, Innovation, and beyond.

How we help: We work together as one connected team to drive business impact and ensure every strategy is actionable through to execution in the context of your organization’s broader ecosystem. We collaborate as cross-disciplinary pods and as extensions of client teams - ensuring the right perspectives contribute to creating connected, value-generating outcomes.

If you'd like to learn more about Apply Digital's culture click HERE.

LOCATION: Apply Digital is hybrid/remote-friendly. The preferred candidate should be based in Latin America, preferably working in hours that align to ET or PT.

Candidates located in Santiago, Chile are able to work out of our Santiago office as remote/hybrid employees. Candidates located outside of Santiago, Chile will be fully remote employees.

THE ROLE:

We are looking for a Scrum Master to help deliver great results for our clients in Canada and the United States.

As a Scrum Master, you are a champion for Agile best practices but are flexible and can adjust your processes to fit your project team and clients’ needs. You are a strong communicator who can manage scope, timelines and client expectations with ease.

WHAT YOU'LL DO:

• Lead a cross-functional team of UX/UI designers, Developers, QA and Content Specialists
• Manage each project’s scope and timeline
• Coordinate sprints, retrospective meetings and daily stand-ups
• Coach team members in Agile frameworks
• Facilitate internal communication and effective collaboration
• Be the point of contact for external communications with our Canadian offices (e.g. from customers or stakeholders)
• Work with product owners to handle backlogs and new requests
• Resolve conflicts and remove obstacles that occur
• Help teams implement changes effectively
• Ensure deliverables are up to quality standards at the end of each sprint
• Guide development teams to higher scrum maturity
• Help build a productive environment where team members ‘own’ the product and enjoy working on it
• Proactively anticipate & flag RAIDD items that could impact project delivery. Must be able to derive options for a path forward and share with client stakeholders
• Maintain detailed status and project reports to present to clients and internal stakeholders
• Manage the resourcing for your track of work. Must be able to orchestrate backfills/coverage and forecast what the squad needs to be successful moving forward
• Track team velocity and work with your team on feature estimation exercises

• A least 2 years of experience leading teams delivering end-to-end digital solutions
• Scrum Master Certification (CSM or equivalent) and prior experience working in an Agile environment
• Excellent knowledge of Scrum techniques and artifacts (such as definition of done, user stories, automated testing, backlog refinement, velocity)
• Strong beliefs in servant leadership
• Proficient in JIRA
• A basic understanding of release management and CI/CD
• A can-do attitude, a passion for digital products and the resilience to work in a flexible and fast-paced environment
• A good dose of humility and positivity to drive your relentless pursuit of excellence!
• Technical background in computer science is a bonus
• Previous experience as a Product Owner is a bonus

• Flexibility - work where you work best
• Competitive benefits plan
• Generous paid time off - take the time you need to be balanced and energized
• A growing company means many opportunities for advancement - we like to promote from within!
• Regular team and company events (karaoke, escape rooms, axe throwing and more!)
• Training budgets, Days of Learning, company-wide training, Apply Library and our Hackathon for Good mean you have many different ways to learn and stretch yourself

At Apply Digital, we value humanity, diversity, and authenticity as much as we do excellence and innovation. We aim to live our SHAPE values (Smart, Humble, Active, Positive, Excellent) every day in the work we do and how we work together.

If this aligns with your values, we encourage you to apply for a role that aligns with your experience.