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Our company culture is friendly, fun with healthy competition and rewards. Applied Industrial Technologies offers integrity, inclusion, and career advancement. Individual contributorship and ideas are encouraged and welcomed.
We are hiring immediately for a full-time Customer Service Manager in Casper WY. As a leading industrial distributor (and Fortune 1000 company), we realize we are only as strong as our dedicated team. Selling millions of industrial products to all types of customers takes special skill and that's where you come in.
Why join us?
Applied is listed as one of the World’s Best Employers by Forbes for 2021. We have earned the Outstanding Employer Support award from the US Navy, and we are a GSA approved vendor.
You'll receive rewards and resources to fulfill you both professionally and personally. In addition to competitive pay including bonus opportunities, and all the benefits you’d expect from an industry leader (401K, insurance, time off, employee assistance, etc.) you will also enjoy:
What you’ll do:
In our fast-paced team environment, you will collaborate with our customers and sales team to find products and services, solve customer needs, and build ongoing business relationships.
Manage and lead / participate in day-to-day service center operations. This position reports directly to our General Manager.
Qualifications:
Build a team. Your mission is to meet / exceed sales and profit goals by developing a productive, positive environment where associates want to succeed and grow personally and as a team.
Apply now for immediate consideration. We look forward to learning about you!
Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity, age, disability, protected veteran status, marital status, medical condition or any other characteristic protected by law.
If you need accommodation for any part of the employment process because of a disability, please send an email to hiring@applied.com or call 216-426-4389 to let us know the nature of your request.
Full Time
Wholesale
$71k-92k (estimate)
06/09/2023
05/11/2024
web.applied.com
SPRINGFIELD, OH
25 - 50
1998
TONY BRUNETTI
$50M - $200M
Wholesale
The job skills required for Customer Service Manager (Industrial Distribution, Inside Sales Manager) include Customer Service, Leadership, Products and Services, Integrity, Verbal Communication, Customer Relations, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Manager (Industrial Distribution, Inside Sales Manager). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Manager (Industrial Distribution, Inside Sales Manager). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Manager (Industrial Distribution, Inside Sales Manager) positions, which can be used as a reference in future career path planning. As a Customer Service Manager (Industrial Distribution, Inside Sales Manager), it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Manager (Industrial Distribution, Inside Sales Manager). You can explore the career advancement for a Customer Service Manager (Industrial Distribution, Inside Sales Manager) below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Manager job description and responsibilities
As a Customer Service Manager, your most important role is leading and motivating a team of staff to ensure they’re giving the best customer service possible.
02/02/2022: San Antonio, TX
They develop and implement standards effective in sustaining the relationship between an organization and its clients.
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Support the customer service team in resolving escalated issues or complaints and ensuring prompt turnaround for all service requests with consistent quality.
01/27/2022: Muskegon, MI
Customer service managers oversee teams of customer service representatives.
04/16/2022: Clarksville, TN
Determine operational strategies by conducting needs assessments, performance reviews, capacity planning, productivity, quality, and customer-service standards.
02/10/2022: Youngstown, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Manager jobs
They need to know how to attain key metrics such as service levels and use tools such as workforce management to manage productivity.
02/11/2022: Austin, TX
Customer service managers generally need a bachelor’s degree.
04/15/2022: Manchester, NH
Although certifications are not essential for this position, many customer service managers pursue optional credentials.
03/15/2022: Huntsville, AL
They should know how to set customer service goals, use CRM tools and build teams.
03/13/2022: Kennewick, WA
Customer service managers with good listening skills can easily pay attention to the customer to understand what they are actually saying.
04/16/2022: Detroit, MI
Step 3: View the best colleges and universities for Customer Service Manager.