Pediatric Special Needs Office Manager - Indianapolis West

About ABC:

As the longest running ABA therapy provider in the greater Indianapolis area since 1997, we are looking for caring and passionate individuals to work with our patients and staff. With over 300 employees, 12 current ABA centers, clinical research teams, family support resources, an ever-expanding portfolio of community outreach partnerships and an experienced leadership and support team we are committed to providing patients the highest quality programming and services possible.

Job Description: The Pediatric Special Needs Office Manager provides direction, instruction and guidance to therapists at the center, for the purpose of achieving daily goals. An effective leader will know their team members’ strengths, weaknesses and motivations. The Branch Manager needs to be organized, able to delegate duties, communicate effectively, manage and monitor the performance of staff. This position will report directly to the Regional Branch Manager for the southwest region who is based out of Terre Haute.

Qualifications:

• Ability to create and monitor therapist and patient schedules
• Ability to plan activities, including community outings and events
• Ability to implement company policies and procedures
• Ability to organize, plan, and communicate company events
• Ability to work well as an individual and as a team member
• Ability to multitask, prioritize tasks, and communicate well with other staff
• Ability to provide candid feedback to staff

Responsibilities:

• Communicate and implement essential company policies, responsibilities, events, and other information to staff
• Organize, plan, and communicate company events
• Communicate, collaborate, and complete tasks with supervisor(s) and other staff
• Oversight of clinical physical plant and office supplies
• Oversight of patient medication administration and recording keeping
• Oversight of staff documentation and implementation of clinical documents
• Use company electronic data systems for scheduling and other related matters
• Provide daily arrival and dismissal responsibilities
• Respond to client and staff questions, including communicating responses
• Applicants will possess proficient computer skills and the ability to adapt to new software programs.
• Must be able to multitask and work in a fast-paced environment, possess excellent customer service skills and the ability to problem solve, manage time effectively with respect to adhering to a daily schedule which includes scheduling multiple patients with therapists daily.

Requirements:

• 3 Years of supervisory/management experience, including direct supervision of employees
• Experience with pediatric and/or Special Needs population is preferred
• High School Diploma or Equivalent required, Bachelor’s Degree preferred
• Pass an annual criminal background check as prescribed

Competitive Pay and Benefits

• Salary Range: $52,000 - $60,000 , depending on relevant management experience
• 3.5 % Match 401k Plan
• At least 9 Paid PTOs days, 9 Unpaid days, & 9 Paid Holidays (Additional PTO with each year of Service)
• Medical, Dental, Vision, Life, & Voluntary Life Insurance
• Health Savings Accounts & Matching
• Employee Assistance Program (EAP)
• Wellness Programs
• Health Coaching
• Referral Bonus System
• Employee Discounts

Supportive & Collaborative Teamwork

• Supportive & Collaborative Teamwork
• Consistent Company Wide Communication (1x Week)
• Ability for Advancement with a growing healthcare organization
• Work with a diverse group of team members and patients

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Family leave
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Healthcare setting:

• Clinic

Schedule:

• Day shift
• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• Management: 3 years (Required)
• Pediatrics or Special Needs: 1 year (Preferred)

Work Location: In person