Sales Associate – Huntington & Oyster Bay, NY (On-site)

Monday – Sunday (rotating weekend schedule)

Full-time, Exempt

50-100 employees – Appliance World

Here at Appliance World as a Sales Associate you will have the opportunity to:

• Create a long-lasting career opportunity with growth potential, high energy, and a family atmosphere. Own your own business within a business!

• Test the limits of your skill sets with constant training, new business relationships, and sales directives.

• Work with clients and the trade to provide a great experience throughout the kitchen renovation process.

Appliance World is a fully authorized dealer of all major brands of home appliances including Wolf, Sub-Zero, GE, Bosch, Miele, Alfa Ovens, Bertazzoni Beko, Maytag, Prestige, Samsung, KitchenAid, LG, Sharp, Weber, Viking, Thermador, Napoleon, Faber, Fisher & Paykel, True and BlueStar and others. Appliance World offers exclusive Deals & Rebates on Refrigerators, Ranges & Cooktops, Dishwashers, Washers & Dryers, Grills, Wall Ovens, and Microwaves. We were founded in 1991 on Long Island, NY. We are a community-minded company, supporting local charities and schools. Newsday voted Appliance World one of the top workplaces to work on Long Island in 2020 and 2021.

Role Responsibilities

• Culture - Provide an excellent customer experience to our clients both external and internal.

• Personal Accountability and Performance - High performer with drive and personal accountability. Performs other related duties as assigned by management

• Training and Product Knowledge - Work on gaining product knowledge and proper communication training throughout your career. There is a training program/department not only for the start of your journey but also available to all daily.

• Sales Goals and Levels - Work to develop, meet and exceed sales-driven roles and tiers in multiple categories, not just sales volume.

• Greeting and Phones - Managing Front Counter Experience and Answering Inbound Calls. Accommodate client's needs upon arrival - Coffee, Water, etc

• Ticket Writing - Be able to write sales orders for products, exchanges, accessories, etc

• Specifications - Using systems preparing specifications where asked.

• Work Order Confirmations - Using a custom system for confirmations of client orders.

• Payments and Scheduling - Assisting inbound clients with collecting payments, scheduling deliveries, and working with fulfillment to complete the sales process.

• Financing Applications - Process applications in-store where applicable and send out processes to those clients to complete online.

• Fulfillment Process - Be able to work with ordering and update clients with the status of orders.

• Updating Notes and Information in Tickets/Profiles - Communication is key. Update all correspondence and notes inside tickets where applicable.

• Showroom Presentation - Assist with the cleanliness of the showroom, overall preparedness, and presentation. This includes stocking and cleaning coffee makers, storage of water, flavored waters, cleaning counters, etc

Qualifications

• No prior sales experience needed

• At least 1 year of customer service experience

• A high school diploma or equivalent (GED) required

• Moderate to advance knowledge of Microsoft Excel and Word, Google Sheets, Drive, and Docs.

• Organized and detail-oriented with excellent follow-up skills.

• Excellent communication skills (verbal and written).

• Preferred experience working with Point of Sale Systems.

• Ability to work well both independently and as part of a team.

Compensation & Benefits

• Starting Salary Range $55,000 - $58,000 (Annually, plus commission)

• Medical, Dental, and Vision insurance

• Vacation Days

• Sick Days

• Birthday

• ESOP – Employee Stock Ownership Plan

• Roth 401K Program

• Employee Discount