4 Worldwide Genius Bar Operations Project Manager Jobs in Austin, TX
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Worldwide Genius Bar Operations Project Manager
$63k-86k (estimate)
Full Time | Retail
3 Weeks Ago
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Apple is Hiring a Worldwide Genius Bar Operations Project Manager Near Austin, TX
Summary
Posted:
Role Number:200552526
Imagine what you could do here! The people here at Apple don’t just create products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work. Join Apple, and help us leave the world better than we found it!We’re a diverse collective of thinkers and doers, continuously reimagining our products and practices to help people do what they love in new ways. That innovation is inspired by a shared commitment to great work — and to each other. Because learning from the people here means we’re learning from the best. Retail Operations creates the tools and programs that empower our teams to provide, a one of a kind, only at Apple experience. We do this by obsessing over the employee and customer experience, and driving a global strategy that sets the bar.Do you have an in-depth understanding of Apple Retail’s Genius Bar strategies, operations, and have a track record of providing a high level of support to internal and external customers? Get ready to join a hardworking team that works tirelessly to elevate Genius Bar and store experiences for our teams, our customers, and Apple! We are seeking a Retail Genius Bar Operations Project Manager to be a collaborative partner and to work within Global Retail Support to define, design, deliver, and inspire adoption of Retail programs to support the Genius Bar.
Key Qualifications
- 5 years of operations or project management experience or equivalent
- 3 years of retail or technical team leadership experience or equivalent
- Excellent verbal and written communication skills
- Proactive approach to problem solving
- A self-starter who possesses outstanding time management skills
- Strong data analysis skills with the ability to transition analysis into measurable projects
- Innovates by moving beyond traditional ways of doing things, pushes past the status quo.
- Proficiency in Numbers, Pages and Keynote applications preferred
- Expert user of Mac OS X, iOS, watchOS, tvOS, and Apple hardware
- Domestic and international travel as needed (up to 25%)
Description
You are a positive relationship builder, a natural leader and facilitator; driven, organized and detail oriented; excel in program and project management; communicate with ease at all levels; thrive in an ambiguous environment; are adept at facilitating actions and resolving conflict; can lead through relationship-building and influence. Lead various Retail programs from concept through implementation which may include supporting experience strategies, customer loyalty initiatives, new product introductions, store Repair Room initiatives, service strategy programs, and much more.*Drive and influence operational strategy across global retail locations*Analyze current processes and procedures to continually seek new efficiencies*Develop and maintain key partnerships with the field including Market Directors, Market Leaders, Store Leaders, Store Operations Field Leaders and store teams. Turn feedback into actions that influence current service strategies and get results*Work collaboratively with Retail Leadership and relevant partners to drive consistent store adoption of strategies*Provide comprehensive updates to Retail Leadership on trends, actions and outcomes*Work with reporting team to ensure data is available, accurate and fit for purpose to identify trends in key focus areas that yield actions to improve the business*Conduct store visits to capture insights, build relationships, and drive actions*Partner with communication and training teams to create documentation, training and other engagement materials to support strategies and store performance*Lead pilot programs in select stores to gather feedback and ensure issues are resolved ahead of progress with program*Contributes to an inclusive environment through respecting each others’ differences and having the curiosity to learn
Education & Experience
BA/BS preferred
Additional Requirements
Job Summary
JOB TYPE
Full Time
INDUSTRY
Retail
SALARY
$63k-86k (estimate)
POST DATE
05/24/2024
EXPIRATION DATE
05/31/2024
WEBSITE
applegroup.com
HEADQUARTERS
JONESBORO, AR
SIZE
25 - 50
FOUNDED
1993
TYPE
Private
CEO
MARY MARGARET SCHOLTENS
REVENUE
<$5M
INDUSTRY
Retail
Related Companies
About Apple
Apple Group provides embroidery and screen printing.
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