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Summary
Posted : Jul 29, 2023
Weekly Hours : 20
Role Number : 200493603
Home Office : Yes
At Apple, we believe that dedication, a lively environment, creativity and innovation fuel the ultimate customer experience.
We believe each customer interaction is an opportunity to delight, engage, and inspire. By focusing on the smallest of details, we can make a huge impact with our customers! Building this environment starts with you! You are a problem solver who easily connects with others.
You help friends and family troubleshoot issues and you exceed their expectations with your guidance, knowledge, and passion for technology.
You are curious about why things work the way they do and are interested in using methodical troubleshooting process flows to fix hardware and software components when things go wrong.
You have excellent verbal and written communication skills, as well as the ability to prioritize tasks and manage your time.
You can multitask across systems and applications, analyze, isolate and resolve various technical issues. You have the potential to thoughtfully engage, explaining step-by-step solutions with patience and an approach tailored to each individual customer.
You're not only here to help fix technical issues but also provide an incredible customer experience. If this sounds like you, you could be the next Apple Support College Advisor.
Key Qualifications
Key Qualifications
Description
Description
At Apple, we believe our diverse backgrounds, perspectives, and passions help us create the ideas that move all of us forward.
As an Apple Support College Advisor, your voice is critical in supporting many of our popular products, including iPhones, iPads, MacBooks, iMacs, and more.
As our customers' first point of contact, you'll be the friendly voice of Apple, providing world-class customer service, troubleshooting, and technical support.
We'll rely on you to listen to our customers and use your technical expertise, creativity, passion, and our documented troubleshooting flow to meet their needs - and remind them that behind our great products are amazing people.
We'll train you to be the best. This position comes with competitive pay, great benefits, eligibility to participate in our company stock plan, time off, an employee discount, and dedicated resources to support your ongoing growth and career development.
We're committed to helping employees explore their potential. Inclusion is a shared responsibility, and we hold ourselves and one another accountable for fostering a culture where everyone feels seen, heard and inspired to do their best work.
Education & Experience
Education & Experience
Must be enrolled in at least one class at a four-year accredited university in the U.S. pursuing a bachelor's degree or higher through December of 2025 or later Technical, business and communications majors preferred 2.7 GPA preferred
Additional Requirements
Additional Requirements
m CST and 10 : 30 p.m. CST, including holidays
Internet must be hardwired to the home as well as to the equipment provided. A wireless connection to the Apple equipment is not allowed under any circumstances.
Last updated : 2024-02-27
Full Time
Retail
$46k-59k (estimate)
03/01/2024
04/10/2024
applegroup.com
JONESBORO, AR
25 - 50
1993
Private
MARY MARGARET SCHOLTENS
<$5M
Retail
Apple Group provides embroidery and screen printing.
The job skills required for Program advisor include Customer Service, Written Communication, Background Check, Time Management, Accountability, Diversity and Inclusion, etc. Having related job skills and expertise will give you an advantage when applying to be a Program advisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Program advisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Program advisor positions, which can be used as a reference in future career path planning. As a Program advisor, it can be promoted into senior positions as a Career Services Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Program advisor. You can explore the career advancement for a Program advisor below and select your interested title to get hiring information.