Summary
Posted: Apr 17, 2024
Weekly Hours: 40
Role Number: 200536077
The Apple Services Engineering (ASE) team is one of the most exciting examples of Apple's long-held passion for combining art and technology. These are the people who power the App Store, Apple TV and Sports, Apple Music, Podcasts, and Books along with Cloud and Infrastructure Services platforms. They do it throughout the year on a massive scale, meeting Apple's high expectations with high performance to deliver a huge variety of entertainment in over 35 languages to more than 150 countries. Apple Services Engineering Program Managers partner with Engineers to build innovative end-to-end solutions. With Apple's unique integration of hardware, software, and services, Engineers and Program Managers partner to get behind a single unified vision. This vision includes a deep commitment to strengthening Apple's privacy policy, one of Apple's core values. Although services are a bigger part of Apple's business, our App Store analytics team remains nimble, focused, and cross-functional, offering greater exposure to the array of opportunities. We're a diverse collection of problem solvers and doers, continually reimagining our products, systems, and practices to help people do what they love, while outpacing challenges that face a growing organization. A successful candidate will drive initiatives from ideation through launch and build out the vision into sustainable long-term programs and products. Strong PM fundamentals are a definite requirement, and we are looking for someone with a genuine passion and patience for solving complex and dynamic problems. If you have a growth mindset and the motivation to build critical products in a fast-paced environment - this role is for you!
Key Qualifications

• 5 years of proven technical program management experience in software development. Experience with Analytics or big data engineering is a bonus.
• Ability to handle multiple simultaneous technical projects and partner with the community comprising of various engineering teams and their partners.
• Ability to partner with multiple product and business stakeholders to prioritize and align on the roadmap.
• Translate high-level business objectives into actionable programs with well-defined KPIs milestones and success criteria.
• Strong facilitation skills to successfully drive a complex, cross-functional projects.
• Ability to plan and maintain the cross-functional schedule for the program, establishing milestones, achievements, and work breakdowns.
• Keen understanding of the stages of change management with the ability to plan for and navigate through large-scale changes.
• Comfortable in ambiguous situations to strategize the best path forward based on known information and gain alignment from key stakeholders.
• Effective planning, prioritization, and trade-off discussions to address conflicting priorities.
• Proactively engage influence and empower stakeholders on critical decisions with timely data and meaningful analysis throughout the project lifecycle.
• Ability to identify and understand the impact of potential risks and take the initiative to mitigate it.
• Highly effective written and verbal communication skills with the ability to distill complex information to be easily digestible for a variety of audiences.
• Has a "can-do" attitude in all situations no task is too big or too small to handle.
• Strong technical aptitude and curiosity and thrives in mastering new tools or applications through self-study.
• Deep understanding of the software development lifecycle and it's execution using both waterfall and agile project management methodologies.

Description
Our program managers are responsible for shipping new features for the App Store analytics platform. We're looking for a technical program manager with a strong project management toolkit to deliver complex projects under demanding timelines. This is a hands-on position where the Technical Program Manager will be involved in requirements analysis, functional and technical design discussions, testing, proof-of-concept, privacy reviews, and more. This is not a task-based role; you will be responsible for the successful delivery of the end of end projects under demanding timelines. You will partner with cross-geo engineers, product, marketing, design, data scientist, legal, security, privacy to launch and operate features that surprise and delight our end-users.
Education & Experience
Information Systems, Computer Science or Engineering majors or relevant experience preferred
Additional Requirements
Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $152,400.00 and $229,400.00, and your base pay will depend on your skills, qualifications, experience, and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.