This role builds a strategy and manages the CEO’s engagements with Appian employees, clients, partners, prospects and media. The Senior Operations Associate prioritizes the CEO’s work and running his office to ensure he makes the biggest impact.

To be successful in this role, you need to:

• Ensure CEO meetings are aligned with strategy, all parties are prepared, and meetings are useful.

• Plan the use of the CEO’s time using discretion and judgment to prioritize his time. Collaborate with the Chief of Staff as needed.

• Ensure the CEO develops and maintains strong executive relationships.

• Establish, maintain, and evolve a strategy for building meaningful external C-level relationships for the CEO. This strategy should be integrated with Sales and Marketing.

• Build a robust framework for executive engagement, including templates, a predictable cadence, and a repeatable methodology.

• Maintain a deep understanding of Appian’s organizational strategy and priorities and cultivate the ability to communicate them to employees, stakeholders, partners etc.

• Manage meeting schedules, pre-meeting activities, follow up on meeting action items, and building relationships.

• Serve as a primary point of contact to the CEO in daily functions; including highly sensitive contexts and organizational priorities

• Ensure appropriate follow-up for any action items resulting from external meetings.

• Project manage CEO’s calendar and inbox.

• Develop overarching messaging for the CEO, including presentations, email communications, etc.

• Support executive reporting. Gather and synthesize relevant data, conduct quantitative and qualitative research, and present recommendations for improvement.

• Apply good judgment and discretion. Be able to maintain confidential information.

• Support other administration, financial, and operational activities set by the CEO and Chief of Staff.

• Responsible for managing and monitoring all CEO travel changes as needed.

Basic Qualifications:

• Bachelor's Degree
• 3 years of experience performing similar, related duties