Overview

Under the direction of the Vice President of Patient Care Services, the Surgical Services Director ensures service development, personnel management and resource allocation and control to support and enhance patient care.

Responsibilities

Develops, implements, and evaluates an ongoing service program that ensures quality healthcare programs consistent with the hospital mission.

Monitors compliance with regulatory, accrediting, and organizational policies for patient services and environmental and personnel safety.

Oversees a PMMS program, which consistently monitors and evaluates critical aspects of care.

Accurately identifies real/potential problems affecting the service and implements solutions with follow-through and communication.

Participates in the preparation of the budgets (Capitol and Operating) for the Surgical Services department and assists with management of approved expenditures.

Serves as a resource to nurses and department managers within and across service lines.

Fosters a service, which is consistent with the patient care beliefs and shared management philosophy of the department.

Actively participates on service, departmental, and organizationalwide committees as assigned, providing ongoing communication to those one represents.

Seeks new program strategies and program enhancements that will expand client care services.

Coaches immediate subordinates, providing feedback and constructs critique of work, facilitates the development of their problem–solving and decision-making skills, and documents their job performance annually.

Follows progressive disciplinary action process, or oversees subordinates in doing so, in order to maintain productivity and performance standards.

Completes an operational budget that reflects required workload, forecasted units of service, and programmatic changes.

Is responsible for the department’s operational excellence and ensures that the department delivers quality services, in accordance with applicable policies, procedures, and professional standards.

Manages Surgical Services department to ensure quality services and promotes positive employee relations.

Is responsible for the fiscal management of department and ensures the proper utilization of the organization’s financial resources.

Effectively communicates departmental and organizational information to staff.

Attains all agreed to goals and objectives within specified time frames, as part of the organization’s overall mission.

Attends all required safety training programs and can describe his or her responsibilities related to general safety, department/service safety, and specific job‑related hazards.

Follows the hospital exposure control plans/bloodborne and airborne pathogens.

Demonstrates respect and regard for the dignity of all patients, families, visitors, and fellow employees to ensure a professional, responsible, and courteous environment.

Promotes effective working relations and works effectively as part of a department team inter- and intradepartmentally to facilitate the department’s ability to meet its goals and objectives.

Qualifications

Minimum Education

· BSN strongly preferred.

· MS desired (in administrative services preferred).

Minimum Work Experience

· Three years in an administrative management role preferred.

· At least 5 years of Perioperative Nursing experience required.

Required Licenses/Certifications

· Current state registration as an RN (or eligibility to do so).

· CNOR certification, preferred

Required Skills, Knowledge, and Abilities

· Knowledge of surgical services management, program development, and fiscal management skills and familiarity with regulatory and accrediting agency standards preferred.