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At Apolo P2P, we cater to the increasing need for quality, accessible education in blockchain and cryptocurrencies.
Our platform bridges the knowledge gap by connecting blockchain verified tutors with eager learners. Our solution provides a seamless and tailored educational experience, allowing students to choose tutors based on their specific learning goals, expertise, and schedules.
Through our edtech, we foster knowledge sharing in the blockchain and crypto field
The Role
Location : Remote
Hours : 10 hours a week
This is a 100% Equity Based compensation job, if you are not interested please do not apply.
Remote Job Opening : Part-Time Customer Support Manager at APOLO - P2P Crypto Learning
Location : Remote
Commitment : Starting at 10 hours per week
Compensation : Equity-based
About APOLO - P2P Crypto Learning :
We are pioneers in integrating cryptocurrency education with peer-to-peer learning methodologies. Our mission is to empower individuals to master cryptocurrency through innovative, collaborative learning experiences.
Role Overview :
We're seeking a proactive and dedicated Customer Support Manager to help establish and implement our support operations during the initial launch phase and beyond.
This part-time role is ideal for someone with a strong interest in cryptocurrency and a passion for excellent customer service.
You will report to the Customer Support Director.
Key Responsibilities :
Ideal Profile
Ideal Candidate Profile :
Experience : Proven track record in customer support or community management, preferably within the cryptocurrency or fintech sectors.
Cryptocurrency / blockchain knowledge is not required, but you must desire to learn about this topic.
Educational & Professional Requirements :
Innovative Mindset :
Application Information :
We are looking for individual applicants only. Companies or those affiliated with companies are kindly asked to refrain from applying.
In your cover letter, please include the word pancakes.
If you are a driven individual with expertise in customer support management and a passion for the blockchain space, we invite you to apply to be part of our pioneering team dedicated to reshaping crypto education.
What's on Offer?
Last updated : 2024-05-16
Full Time
$36k-45k (estimate)
05/18/2024
08/17/2024
The job skills required for Customer support representative include Problem Solving, Commitment, Customer Support, Leadership, Customer Interaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer support representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer support representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer support representative positions, which can be used as a reference in future career path planning. As a Customer support representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer support representative. You can explore the career advancement for a Customer support representative below and select your interested title to get hiring information.
If you are interested in becoming a Customer Support Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support Representative for your reference.
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Quotes from people on Customer Support Representative job description and responsibilities
Collecting and analyzing customer feedback can also be a part of their customer support representative task.
02/13/2022: Danbury, CT
Communicated with customers to troubleshoot technical problems with both Windows and Mac operating systems.
12/25/2021: New Suffolk, NY
Customer support representative document reports, resolve complaints, and process orders and payments.
03/09/2022: Indianapolis, IN
Customer support representative are employees who are responsible for providing the best customer experience to customers, usually for after-sales transactions.
01/14/2022: Santa Maria, CA
Provided expert technical support and up selling of all products and organized daily follow-ups to ensure timely resolutions.
12/29/2021: Elyria, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Support Representative jobs
According to numerous studies, today’s consumers expect customer support representative to be more proactive and personalized.
02/06/2022: Waco, TX
Be as polite as possible when talking to clients over the phone.
02/12/2022: Manchester, NH
Consider using database to record activities and research product information.
02/13/2022: Petaluma, CA
Learn to refer to other service or technical departments for follow up as needed.
02/14/2022: Fort Myers, FL
Understand the customer’s expectations.
01/24/2022: Lawton, OK
Step 3: View the best colleges and universities for Customer Support Representative.