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We’re Apogee. Nice to meet you. At our core, we’re a student services organization that happens to focus on IT. We touch the lives of binge-watching, music-loving, game-playing, finals-taking, seminar-attending, class-selecting students by providing IT infrastructure that meets the needs of today’s technology-savvy generation.
We work hard, celebrate success and challenge everyone in our organization to be a problem solver. If you are as passionate as we are about the intersection of technology and education, join us today.
In our fast-paced environment, Network Technicians play a vital role in our operations division. You'll be part of a team that maintains and supports enterprise Wired and Wireless networks, including Palo Alto firewalls and Cisco DNA Center. Responsibilities include managing Network Access Control (NAC) solutions and supporting Cisco Identity Services Engine (ISE) for access policy enforcement. Your role will extend to providing support for end user devices, printers, VOIP systems, and overseeing the maintenance of fiber and copper infrastructure. You'll interact with our customers daily onsite, requiring a professional attitude and appearance. Reporting directly to a regional supervisor, you'll be a key player in ensuring smooth network operations.
You’ll be a full-time worker on the campus of the University of North Dakota in Grand Forks.
The pay rate for this position is $31-$36/hour depending on knowledge, skills, and experience. Apogee evaluates a candidate’s technical alignment and determines compensation based on fit.
Here’s your job:
You’ll love this job if this describes you:
Deeply ingrained self-motivation. You’re motivated to get work done. That means that you love efficiency and are driven to complete a project.
Technical aptitude is essential; being able to quickly learn, assess issues, and apply your knowledge effectively is crucial. You should have the ability to pick up on technical matters swiftly, adeptly learn new products and technologies, including reading blueprints, installing and configuring networking equipment, understanding testing methodologies, and troubleshooting Internet connectivity issues.
Communication and Prioritization; triaging customer needs, alongside the ability to examine information, seek clarity, devise solutions, exercise judgment, and work systematically and efficiently, is crucial. Attentive listening to customers, addressing their needs and concerns, and keeping them informed through status reports and progress updates are important. Furthermore, fulfilling service commitments, meeting deadlines, and fostering supportive relationships with customers are integral components of this role.
Taking initiative. Respond quickly and appropriately to requests that come to you from internal and external customers. Assume you’re wholly responsible for owning an issue to its conclusion (including solving the problem or escalating it in a timely manner).
This position requires the successful acquisition of the following certificates within the first 12 months of employment or demonstration of equivalent proficiency in the specified areas:
While our list of requirements is extensive, we are willing to train the right candidate to ensure they meet our standards and expectations.
Important considerations you should review:
Physical requirements. You’ll use your hands to type, use power tools. You’ll stand, walk, reach with arms and hands, and due to the need to review client sites, may have to step over, climb or balance around obstacles, twist, stoop, kneel, crouch, or crawl. Our equipment can be heavy, you’ll need to lift up to 50 lbs.
On-call Environment. This position is on-call and may need to work weekends, holidays, or hours outside of normal/typical business hours in the event of an outage or scheduled maintenance window.
Driving and Criminal Background. We take the safety of our team and our customers very seriously. You must have and maintain a valid driver’s license. You must also pass a criminal background check to work on any of our customer’s properties.
Air Operations Area (AOA): This position is contingent upon the successful acquisition and ongoing maintenance of an AOA (Air Operations Area) badge. As part of the employment process, applicants will be required to undergo a Security Threat Assessment by the Transportation Security Administration (TSA) and complete the necessary badge application at the TSA Badge Center located at Flight Operations. The possession of a valid AOA badge is a mandatory requirement for this role.
Travel. You will have to travel occasionally for training, projects, and other campuses to assist another department. All travel costs are covered by Apogee.
Our employees enjoy benefits that make them more productive and contribute directly to the development of their professional skills. We want to be able to attract the best of the best and make sure they keep getting better so here is what we are offering:
At Apogee, we believe education is a doorway to a fair and just society. Within our own walls, we stand committed to creating a healthy culture of diversity and inclusion, empowering one another as advocates for an inclusive workplace, and doing so transparently. Apogee employees founded three employee-led groups in 2020 including Diversity and Inclusion, Civic Awareness, and Apogee Veterans.
Accommodation:
If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Human Resources, hr@apogee.us.
Full Time
Wholesale
$75k-94k (estimate)
05/12/2024
07/10/2024
apogee.us
AUSTIN, TX
50 - 100
1998
DEBORAH JAN HORTON
$10M - $50M
Wholesale
As higher educations largest provider of managed technology services, Apogee helps colleges and universities transition to and excel in todays digital era. Its comprehensive Managed Campus Suite includes ResNet services that connect the campus to enhance learning outcomes, video that transforms the way students learn, and new digital engagement technologies that captivate students. Partnering with Apogee enables schools to derive greater return on their IT investments and increases student satisfaction while achieving budget stability and predictability. Find out why nine out of 10 schools tha...t choose to outsource ResNet and video choose to partner with Apogee at apogee.us.
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The job skills required for Network Technician include Troubleshooting, Installation, Networking, Cisco, Customer Service, Technical Support, etc. Having related job skills and expertise will give you an advantage when applying to be a Network Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Network Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Network Technician positions, which can be used as a reference in future career path planning. As a Network Technician, it can be promoted into senior positions as a Network Control Technician III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Network Technician. You can explore the career advancement for a Network Technician below and select your interested title to get hiring information.
If you are interested in becoming a Network Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Network Technician for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Network Technician job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Network Technician jobs
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Step 3: View the best colleges and universities for Network Technician.