Arrow Dental is Hiring a Patient Care Coordinator - Arrow Dental (Portland, Oregon) Near Portland, OR
Description At Arrow Dental, LLC, we're passionate about helping you on your journey to be better. We are currently seeking a full-time Patient Care Coordinator in our Dental Clinic located in Portland, Oregon.
This position is responsible for administering the day-to-day activities of the business office, including: maintenance of the records of patients, scheduling of patients, accounts receivable, maintaining appearance and order of dental office, presentation of financial treatment plan options, and recall/recare system. Clinic hours Monday-Thursday 7:30am-5:30pm Arrow Dental primarily serves Medicaid patients. This is to help the community with the large population of Medicaid members that either became Medicaid eligible due to the Affordable Care Act (ACA), or the expansion population that was previously enrolled on the Standard plan and rolled into the Plus plan effective January 1, 2014. Benefits:
Competitive pay, retention bonuses
Medical, Dental, Life Insurance, and Employee Assistant Program
PTO and paid company holidays
401k and FSA
Annual clothing allowance
Pay Range: $19.13 to $23.91 per hour (depending on experience) Primary Functions:
Complete day-to-day operations of dental office
Open and close dental office according to office protocol
Review the office for neat, professional appearance and make necessary changes
Greet and welcome patients and visitors to the practice
Help explain office policy to patients
Collect payment from patients at time of treatment
Make follow-up appointment as needed
See that records are stored securely and handled in compliance with HIPAA privacy and security regulations
Assist in the treatment room as needed
Verify and update insurance information on all patients
Submit treatment plans for predetermination of benefits when appropriate
Coordinate patient referrals when necessary
Prepare claims forms for patients with dental insurance
Monitor inventory and order office supplies as needed
Performs other duties as assigned
Required Skills:
High school diploma or equivalent
1- 2 years dental office experience preferred
Knowledge of dental terminology, procedures and dental insurance
Typing ability of 40 wpm net
Computer proficiency with Microsoft Office applications, dental software experience helpful
Ability to speak Spanish is highly desirable
Strong organizational and detail orientation skills
Strong verbal, written, and interpersonal communication skills
Ability to work well under pressure work with frequent interruptions and shifting priorities
Participate effectively as a team player
Ability to come into work on time and on a daily basis
Maintain confidentiality and project a professional business image.
Arrow Dental seeks to allow equal employment opportunities for all qualified persons without regard to race, religion, color, age, sex, sexual orientation, national origin, marital status, disability, veteran status or any other status protected by law. Arrow Dental values diversity and inclusion in our workplace. We aim to demonstrate our commitment to diversity through all our business practices and invite applications from candidates that share our commitment to this diversity. Our diverse experiences and perspectives help us become a stronger organization. Let's be better together. Openings 1