Job Details
Job Location
David Geffen Health Center, Koreatown - Los Angeles, CA
Salary Range
$87,505.00 - $116,469.14 Salary/year
Description
POSITION SUMMARY:
The Senior Program Manager, Housing Support Services is responsible for the administrative oversight of contracts, client programs, and services of the South Bay Regional Office, the West Hollywood Regional Office, and the South Central Regional Office. S/he will be responsible to ensure all contractual obligations are met and oversee the provision of all client services within these programs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Provide oversight and ensure contract compliance with various federal, state, and city government grantees including LAHD, City of West Hollywood, and HACLA.
• Provide leadership and direction to ensure that organizational standards and policies are implemented and followed.
• Facilitate professional staff development and training. Mentor, guide, and coach staff to expand their skills and capabilities.
• Collaborate with funders and community partners. Attend various community meetings to build relationships, improve program effectiveness, and ensure best standards and practice in meeting the needs of the clients.
• Collaborate with the finance department to monitor budgets of the various contracts. Ensure effective fiscal management in accordance with contract requirements.
• Ensure coordination of client services with other Alliance programs.
• Provide oversight for appropriate client data collection and tracking. Ensure reporting requirements are met according to contractual obligations.
• Maintains staff by recruiting, selecting, orienting and training employees.
• Accomplishes staff results by communicating job expectations; planning, monitoring and appraising job results through the completion of staff goals, evaluations and disciplinary action.
• Responsible for approving staff time cards and time off requests.

OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
Qualifications
REQUIREMENTS:
Training and Experience:

• Masters level degree in social services or a related field.
• Working knowledge of HOPWA policies and procedures.
• Minimum of 2.5 years' experience in program management or supervising case management or housing specialist staff working with HIV, homeless, or other underserved populations.
• Excellent organizational skills with the ability to handle multiple projects.
• Excellent verbal and written communication skills.
• Ability to work collaboratively with other personnel, outside service providers and funders.

Knowledge of:

• HOPWA policies and procedures

WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California driver's license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes.
COVID-19 Vaccination or Medical/Religious Exemption required.
Equal Opportunity Employer: minority/female/disability/transgender/veteran.