This position involvesdaily supportforSharePointandOffice Online Server (OOS), encompassing tasks such assite administration, configuration, monitoring, account management, and patching. The role necessitatesaddressing end-user requirements and resolving issues, ensuring the system operates as expected. Additionally, the position entailsongoing monitoring and maintenanceof the SharePoint and OOS site. The incumbent is responsible forregularly reviewing and updating administrative documentation. Collaboration within a team environment, including one developer resource and two technical analysts, is a key aspect of this role.
Required Skills and Knowledge:

• Proficient working with SharePoint 2019 and Office Online server systems running on a Windows Platform, including troubleshooting, user account management, intranet development, and server maintenance and monitoring.
• Proficient with basic Windows administration for the purposes of supporting SharePoint and OOS.
• Basic to intermediate knowledge of SQL Server database systems is required.
• Basic to intermediate knowledge of computer systems and application support is required.
• Basic understanding of physical/virtual servers and computer network concepts is required.
• Working understanding of Active Directory is required. SAML and Office 365 authentication & authorization methods and their integration into SharePoint & OOS is desirable.
• Basic PowerShell programming skills are desirable.
• Excellent communication (oral, written, active listening) and organizational skills required to succeed within the team and liaise information with the customer.

Experience and Education:

• Degree in Computer Science/MIS/CIS or equivalent experience is required.
• Microsoft certifications in Microsoft SharePoint or Office Online Server administration a plus.
• Experience supporting and troubleshooting computer systems is a plus.
• General understanding of computer system infrastructure, operations, and security is a plus.

Skills and Abilities:

• Must have a customer focused attitude and the desire and ability to learn about our core business and its needs.
• Must have proficient knowledge in using basic office productivity tools (Word, Outlook, Teams, etc.).
• We are seeking candidates with a strong ability to analyze complex situations, devise effective solutions, and troubleshoot issues efficiently.
• Demonstrated capability to manage and prioritize various tasks efficiently, even when faced with conflicting demands.
• Proficiency in assigning responsibilities to appropriate team members and knowing when to escalate issues for timely resolution.

EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178 .
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.