APEX Staffing is Hiring a Bilingual Legal Intake Specialist Near Little Rock, AR
Top Arkansas personal injury firm seeks a Bilingual Legal Intake Specialist to provide amazing customer service and be the first point of contact for potential spanish speaking clients. This is a rewarding job for someone who loves working in a fast-paced, high-volume environment. Essential Duties and Responsibilities:
Answer inbound calls in multi-location practice
Perform outbound calls to potential clients and follow-up
Create and field intake files
Collect and record information from potential clients
Open new cases in case management software
Assist in various administrative tasks including, but not limited to: Filing, faxing, sorting, and delivering mail to appropriate team members
Qualifications:
Must be fluent in Spanish/English
Previous inbound customer service experience
Law firm experience is preferred, legal department experience required
The ability to work under pressure, use sound judgement, and seek solution to potential problems