Salary: $16.67 - $20.00 Hourly
Location : Arvada, CO
Job Type: Part-Time
Job Number: GSMOD2404
Department: Secrest and Fitzmorris Guest Services
Opening Date: 04/26/2024
Closing Date: 5/26/2024 5:00 PM Mountain
Position Summary, Duties and Responsibilities

Serves as a MOD in support of Secrest Recreation Center operations and general facility management. Responsible for helping guest services staff and registration software experts, as well as serving as a manager-on-duty (MOD) and assisting the Secrest Recreation Center management team with the supervision of part-time employees. Supports management in training, and supervising staff. Assists management with providing and ensuring quality service to all Secrest guests.
Job Qualifications
Minimum Age: 18
This role entails working during nights, weekends, and holidays.
ESSENTIAL DUTIES/RESPONSIBILITIES:
•Trains part-time employees in guest services.
•Expert user in ACTIVENet. Can help with day-to-day tasks that the manager delegates.
•Interacts with all patrons in a courteous, patient, and informative manner.
•Have a solid working knowledge of district-wide facilities, programs, and staff to address questions and concerns as they arise.
•Assist with general patrons' inquiries, issues, and concerns as they arise.
•Be a team player willing to help in other areas of the building as the situation dictates, including aquatics, hospitality, guest services, and special events.
•Acts as manager on duty of the Apex Secrest Recreation Center during designated times.
•Assists with all aspects of the building, including overall cleanliness and appearance of the building.
•Assists with the overall risk management of the Apex Secrest Recreation Center.
•Respond to patron and guest injuries following established protocol and training.
•Responsible for understanding and communicating the facility's daily schedule, including all programming and special events, to patrons and guests.
•Takes reasonable steps to address any issues concerning facility programming, including absent staff, scheduling conflicts, or weather-related issues.
•Accurately and proficiently handle ACTIVENet transactions dealing with creating (and editing) individuals and accounts, passes, and activity registrations.
OTHER DUTIES/RESPONSIBILITIES:
•Promotes the team player concept by performing and completing other duties and tasks as directed, including assignments for the district.
•Shall be familiar with and promote the district's goals and objectives, rules, regulations, and policies.
•Establishes and maintains effective work relationships with supervisors, other employers, and facility patrons.
•Maintains a clean and organized work area.
•Maintains the playground and safety of all the parts of the playground.
•Maintains the cleanliness and safety of the child watch and office areas.
JOB QUALIFICATIONS - KNOWLEDGE, SKILLS, AND ABILITIES:
•Knowledge of computers and technology that pertain to everyday use.
•Knowledge of First Aid and CPR.
•Knowledge of customer relations techniques and communication.
•Working knowledge of modern office procedures, methods, and general office equipment.
•Ability to communicate effectively verbally and in writing, organize and monitor multiple recreation functions, work under minimal supervision, and assume responsibility for task initiatives and completion.
•Ability to analyze situations thoroughly, identify problems, and find practical solutions.
•Ability to deal tactfully and courteously with the public by answering questions and handling complaints.
Education and Experience
A high school diploma and one to two years of related experience are required. A combination of education and experience may be considered.
•CPR/first aid/AED certifications are required within 90 days of hire.
PHYSICAL ABILITIES
•Ability to move 50 pounds, i.e., a folding metal table.
•Ability to be on feet for extended periods, responding to various needs within the facility.
•Hand and eye coordination for operation of office equipment.
•Ability to read and interpret written documents.
•Speech communication and hearing to maintain communication with employees and guests.
NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. May perform other duties as assigned.
We are committed to fostering a diverse and inclusive workplace. We encourage qualified individuals from all backgrounds, including women, minorities, individuals with disabilities, and veterans, to apply. Our organization values the unique perspectives and experiences that a diverse workforce brings, and we are dedicated to creating an environment where everyone feels valued and respected.
Apex Park and Recreation District is on a mission to enhance the health of our community - socially, emotionally, and physically. And the key to executing this vision? An amazing collection of talented, passionate, enthusiastic, and downright fun employees who work together as a team. If you value service to your community, providing top-notch facilities and programming for a diverse, multi-generational customer base, and think that play is just as important as work, we want you on Team Apex. For part-time employees we offer a wellness program that includes free drop-in access to Apex facilities and opportunities for discounts on leagues and programs.