You haven't searched anything yet.
Join Aperia Solutions, a leader in SaaS solutions for the Payments and Compliance industries. Aperia is a Texas-based fintech and managed consultancy firm that creates custom SaaS applications and other software-based solutions for the payments, banking, and processing industry. Founded in 1999, Aperia offers business intelligence, risk management, compliance, and customer intelligence platforms. With offices in Dallas, Washington DC, and Vietnam, Aperia is a fast-paced, global organization that strives to improve efficiency in compliance, risk, and customer service operations. Aperia’s clients include banks, processors, payment facilitators, merchant service providers, independent sales organizations, and government entities. A career at Aperia promises a great challenge, culture, and opportunities to forge your own path.
We are seeking a dedicated and customer-oriented IT Help Desk Specialist to join our team. In this role, you will provide first-level support to our employees, offering solutions for hardware, software, and network issues. You will serve as the first point of contact for users facing technical problems, aiming to resolve these issues efficiently and effectively. The ideal candidate will have a strong understanding of computer systems, a passion for technology, and exceptional problem-solving skills.
This job description is not intended to be all-inclusive. An employee may also perform other reasonable related business duties as assigned by their immediate supervisor or management. Principals only.
Recruiters please don't contact this job poster. DO NOT contact us with unsolicited services or offers.
Full Time
$52k-64k (estimate)
04/19/2024
07/11/2024
The job skills required for IT Help Desk Specialist include Troubleshooting, Help Desk, Customer Service, Problem Solving, Active Directory, Computer Science, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Help Desk Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Help Desk Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Help Desk Specialist positions, which can be used as a reference in future career path planning. As an IT Help Desk Specialist, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Help Desk Specialist. You can explore the career advancement for an IT Help Desk Specialist below and select your interested title to get hiring information.
If you are interested in becoming an IT Help Desk Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Help Desk Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on IT Help Desk Specialist job description and responsibilities
The IT help desk specialists are the go-to people for providing technical assistance and support related to computer systems, hardware, and software.
05/04/2022: Bangor, ME
The IT help desk specialists help users on basic system and computer functions and troubleshooting.
05/01/2022: Kansas City, KS
To enhance customer experience, they help customers complete troubleshooting steps and frequently provide necessary technical assistance.
04/13/2022: Fayetteville, NC
Be able to help problem-solve and help a person learn to self-advocate, the meaning of self-determination, teach others to advocate for the services that they want and to use naturally occurring community supports.
03/17/2022: Jacksonville, FL
IT help desk specialists may also assist with documenting new products, services or processes that affect the Service Support Desk.
05/04/2022: Florence, SC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on IT Help Desk Specialist jobs
Learn more about the role, tasks and how to become a help desk specialist.
03/21/2022: Augusta, GA
There are no specific requirements or qualifications to become an IT help desk specialists, and often their experience will cover a range of different skills.
04/29/2022: Kansas City, KS
Gain experience as a help desk technician or other customer support role.
03/05/2022: La Crosse, WI
Aspiring IT help desk specialists should start with getting a high school diploma and related certification.
04/12/2022: Santa Maria, CA
Use data and technology to develop new skills.
03/04/2022: Huntington, NY
Step 3: View the best colleges and universities for IT Help Desk Specialist.