Aon is hiring for an Operations Specialist - Hybrid!

Do you want to be part of a collaborative team?

Are you looking to make an impact and help us deliver outstanding service to our clients?

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

• Supports sales offices within assigned region to ensure high levels of customer service for Aon clients.
• Conducts conference calls with internal and external stakeholders to resolve client servicing issues on behalf of our offshore partners.
• Works across business units and solution lines to provide direction on actions needed to clear open accounts receivable and premium payable items.
• Supports cash management initiatives.
• Oversees the review and resolution of outstanding financial transactions including Receivable & Payable Cash on Account, Client Advances, Payable Holds, On Account Disbursements, Debit Payables.
• Participates in regular team meetings and daily mentoring with our offshore partners.
• Other duties as assigned.

Skills and experience that will lead to success

• An understanding of entry-level accounting, with 1-3 years of insurance experience preferred
• Excellent communication skills - verbal, written and presentation
• Demonstrated proficiency in Microsoft Office PowerPoint, Excel, Word
• Communicates optimally with others : Speaks and writes in a clear and concise manner when communicating with coworkers, supervisors and customers.
• Solves problems : Examines and interprets information from different sources, demonstrating the ability to formulate effective action steps to resolve problems.
• Contributes to quality and exhibits an attention to detail : Understands scope of task / project assigned and ensures quality during all phases up to and including task resolution without overlooking details.
• Applies job and technical knowledge : Understands job expectations and applies accounting / finance knowledge, skills, and abilities in the appropriate situations.
• Commitment to client service : Proactively assesses, identifies, and responds to the needs of internal clients. Consistently meets or exceeds service expectations.

Establishes and achieves agreed upon measures of client satisfaction.

Education : High School Diploma or GED

Preferred : Associate of Arts degree (AA) or equivalent from an accredited 2-year college or technical school; minimum of one to three years of related experience and / or training;

or equivalent combination of education and experience

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work / life balance, ensuring you can be your best self at Aon.

Furthermore, all colleagues enjoy two Global Wellbeing Days each year, encouraging you to take time to focus on yourself.

• and we are all for it. We call this Smart Working!
• Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to : a 401(k) savings plan with employer contributions;
• an employee stock purchase plan; consideration for long-term incentive awards at Aon’s discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance;

optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions.

Eligibility for benefits is governed by the applicable plan documents and policies.

The salary range for this position (intended for U.S. applicants) is $45,000 - $55,000 annually. The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data.

The salary may also be adjusted based on applicant’s geographic location.

This position is eligible to participate in one of Aon’s annual incentive plans to receive an annual discretionary bonus in addition to base salary.

The amount of any bonus varies and is subject to the terms and conditions of the applicable incentive plan.

Last updated : 2024-04-06