Objective

The Mauna Luan is a one-of-a-kind, 434-unit luxury residential condominium in Hawaii Kai replete with aloha vibes. We are a diverse and friendly community seeking a dynamic General Manager to oversee the operations and maintenance of our beautiful property as well as find innovative ways for improvements. The General Manager will work collaboratively with the Mauna Luan board and an external property management company and manage an in-house staff of 30.

Qualifications

BA or BS in Business or a related field or equivalent experience

5 or more years relevant experience in condominium management or similar field

Proficiency in commonly used office and property management software

Skills and Abilities

The ideal candidate:

is an effective leader and a self-starter

can manage multiple projects effectively

has strong analytical skills

is an adept problem-solver with a proactive approach to finding solutions

has excellent interpersonal and written communication skills and can engage with a variety of stakeholders with professionalism and tact. Humor is a plus!

is capable of physically inspecting all areas of the premises

Responsibilities

Operations

Oversee daily operations

Ensure that operating expenses are minimized with a preventive

maintenance program and competitive corrective maintenance contracts

Maintain compliance with all applicable building codes, life safety requirements, and federal, state, county and city ordinances and requirements

Responsible for safety and emergency responses

Employee Management

Oversee the Maintenance Manager and their custodial, landscape and maintenance staff

Oversee the Security Supervisor and their staff, including rules enforcement

Responsible for employee recruitment, policies and performance evaluations

Property and Project Management

Conduct physical inspections, report issues, recommend and prioritize repair and replacement needs

Manage in-house and vendor-contracted projects, including proposals and bids, negotiations, engagement, scheduling, change orders, managing scope and budget

Establish and maintain a comprehensive work order process

Resident and Board Engagement

Prepare owner communications and handle conflict resolution

Prepare reports for and participate in monthly, annual and special board meetings

Develop recommendations for goals and action plans to achieve board objectives

Keep apprised of current condo laws and issues through continuing education

Salary and Benefits

$85,000 to $110,000 depending on experience

Comprehensive benefits package including health, dental, and vision

Vacation, sick leave and paid holidays

On-site accommodation may be provided

Schedule

Core business hours of Mon to Fri 8 to 4 and Sat 9-12, subject to change as needed

Monthly and Annual Board Meetings in the evenings

Special and other meetings as needed

Hiring Considerations

Equal opportunity employer

May be required to live on or close to the premises

No relocation provided