You haven't searched anything yet.
Description
The Referral Coordinator ensures the effective management of all incoming specialist referrals and maintains accurate and timely records in the electronic medical records (EMR) system. Assists with coverage of front desk reception area, coverage of lobby information desk, and medical records department as needed.
Job Duties:
· Manage external referral process and daily referral reconciliation gathering required information and documents needed, working them accordingly in compliance with established timelines.
· Answers telephone calls and assist with scheduling and other needs based on the call type.
· Participates in clinic and market education, training, and meetings as need and/or required.
· Communicate with outside physician offices when needed to clarify referral issues.
· Communicate with clinical staff promote team awareness.
· Maintains knowledge and ensures procedures are followed including referral guidelines, and policies, privacy, and confidentiality.
· Deliver quality customer service, managing the referral process professionally and in a timely manner maintaining professionalism and positive attitude with all internal and external customers/peers.
· Works independently.
· Ensure accuracy of electronic patient records; including registration information, demographics, current insurance information, specialist consults, hospitalization, ER visits, and community organizations related to their health.
· Scan MRI’s, surgery photos, outside medical records, and additional documentation into EMR system to support the patient referral.
· Retain and utilize knowledge of insurance policies and procedures.
· Performs other related duties as assigned.
Requirements
EDUCATIONAL REQUIREMENTS:
· High School Diploma/GED or equivalent experience
QUALIFICATIONS AND EXPERIENCE:
· Computer literate, with strong keyboard skills and experience with electronic medical records system
· One or more years experience in communication with patients preferred
· Background in medical terminology, orthopedics, and ability to analyze medical situations for scheduling purposes preferred
· Familiarity with various health insurance plans and benefit eligibility processes preferred
· Strong written and verbal communication skills
· Pleasant speaking voice and demeanor, with strong customer service skills
· Neat, professional appearance
Full Time
$37k-45k (estimate)
04/07/2024
06/06/2024
The job skills required for Referral Coordinator include Customer Service, Scheduling, Health Insurance, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Referral Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Referral Coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Referral Coordinator positions, which can be used as a reference in future career path planning. As a Referral Coordinator, it can be promoted into senior positions as an Admitting Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Referral Coordinator. You can explore the career advancement for a Referral Coordinator below and select your interested title to get hiring information.
If you are interested in becoming a Referral Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Referral Coordinator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Referral Coordinator job description and responsibilities
Performs data collection and data entry, following through and documenting the interaction.
01/02/2022: Newark, NJ
Make patient referrals and assist with medical services.
01/12/2022: Madison, WI
Provides referral and authorization services to the benefit of the patient's medical necessities as directed by a physician (s).
12/20/2021: Orange, CA
Ensures patients have been cleared for specialty service office visits.
01/21/2022: Wilmington, DE
Referral coordinators set appointments and process transfers to ensure timely transmission and start of services.
02/02/2022: Schenectady, NY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Referral Coordinator jobs
Ability to work independently and be self-directed and flexible.
02/08/2022: Concord, NH
Effective telephone skills.
01/28/2022: Winston Salem, NC
Ability to work at a high-volume level of accuracy.
03/01/2022: Portland, ME
Strong level of confidentiality due to the sensitivity of materials and information handled
02/06/2022: Seattle, WA
Must be able to make suggestions on workflow or system efficiency and effectiveness.
12/21/2021: Boca Raton, FL
Step 3: View the best colleges and universities for Referral Coordinator.