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Regional Support Specialist
Anywhere Chandler, AZ
$78k-120k (estimate)
Full Time | Restaurants & Catering Services 2 Months Ago
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Anywhere is Hiring a Regional Support Specialist Near Chandler, AZ

The Regional Support Specialist (RSS) provides critical administrative, operational and customer service support to our Coldwell Banker Real Estate branch offices, leaders and agents. The RSS team will work together, spending time each week across a group of offices, providing support in a variety of ways including, but not limited to, processing agent transactions, acting as a liaison with our different departments and business partners, general office administration and customer service. This position plays a significant role in driving the success of our key principle of helping our agents live exceptional lives.Responsibilities:Office Organization
  • In collaboration with our facilities and IT partners, ensure all items in the office remain in working order
  • Ensure needed office supplies are sufficiently stocked and organized, mail is distributed
  • Greet and direct agents/customers as needed
Agent Support
  • Provide white-glove service for agents and clients visiting our offices, promoting the teams available to support them in their business
  • Support Agents with any technology, process or operationally related questions
  • Promote a friendly, inclusive office culture that reinforces our agent value proposition
  • Work with Agent Onboarding Team as needed to support agent onboarding process
Transaction Support
  • Ensure our agents’ transactions are efficiently and accurately processed- commission payments are timely and adjustments are avoided
  • Scan physical checks as needed
  • Point of contact as needed for following up on missing documentation or escalation of transactional issues.
  • Database entry and updates – MLS, Transaction Manager
  • Ensure our agent’s transactions are complete for compliance, commission payments are timely and adjustments are avoided
  • Systems review of Trident and transaction manager, issue resolutions submitted through OnBase
Branch Leader Support
  • Support Branch Manager as needed with maintaining office promotional items, sales meetings, new agent orientations and supporting office culture
Minimum Qualifications:
  • 1 or more years customer service experience preferred; Prior Real Estate office experience preferred.
  • Strong written and verbal communication skills
  • Technologically proficient in all areas including but not limited to familiarity with various operating systems on PCs and Macs and ability to navigate computer software.
  • Proficiency with Microsoft Office
  • Ability to communicate effectively with different audiences, including agents, branch managers and operational support teams.
  • Customer focused, delivery oriented, ability to multi-task.
  • Willingness to be “nimble” and adjust priorities as needed.
  • Bi-Lingual preferred (Spanish)
  • Ability to travel to additional offices in the region on an as needed basis
#LI-ME1
Exciting News:
EEO Statement: EOE AA M/F/Vet/Disability
Compensation Range:

Job Summary

JOB TYPE

Full Time

INDUSTRY

Restaurants & Catering Services

SALARY

$78k-120k (estimate)

POST DATE

03/25/2024

EXPIRATION DATE

05/16/2024

WEBSITE

anywherecollective.com

HEADQUARTERS

RICHEBOURG, HAUTS-DE-FRANCE

SIZE

25 - 50

FOUNDED

2005

CEO

FABRICE PASZKOWSKI

REVENUE

<$5M

INDUSTRY

Restaurants & Catering Services

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The job skills required for Regional Support Specialist include Microsoft Office, Operating System, Verbal Communication, Collaboration, Customer Service, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Regional Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Regional Support Specialist. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Regional Support Specialist positions, which can be used as a reference in future career path planning. As a Regional Support Specialist, it can be promoted into senior positions as a Decision Support Project Specialist that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Regional Support Specialist. You can explore the career advancement for a Regional Support Specialist below and select your interested title to get hiring information.

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