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Manager, Global Operations
$119k-153k (estimate)
Full Time 0 Months Ago
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Anywhere Real Estate Inc is Hiring a Remote Manager, Global Operations

Founded in 1976 to provide independent brokerages with a powerful marketing and referral program for luxury listings, the Sotheby’s International Realty® network was designed to connect the finest independent real estate companies to the most prestigious clientele in the world. Sotheby’s International Realty Affiliates LLC is a subsidiary of Anywhere Holdings Corp. (NYSE: RLGY), a global provider of real estate services. In February 2004, Anywhere entered a long-term strategic alliance with Sotheby’s, the operator of the auction house.
The Manager, Global Operations position is remote/hybrid and will work from home. Reporting directly to the Senior Manager, Global Operations .
This position is a primary liaison between affiliates and the corporate office and provides support in the areas of real estate operations, with the goal of enhancing communication and increasing profitability through the effective use of the Sotheby's International Realty ’s brand products, systems, tools, and resources. The Manager, Global Operations is also responsible for transitioning independent brokerages into the franchise system as startups, conversions, mergers & acquisitions.
The position will also blend project management, internal communications, and brand operational responsibilities. Ability to see the big picture and proactively suggest processes and projects to enhance the operations and servicing platform for affiliates is key.
The key transition responsibilities will include (but are not limited to) the below. The candidate will be required to travel and or present virtually:
  • Establish a strong bond with the affiliate during the transition process and maintain that relationship as a primary point of contact post transition.
  • Working with company on launch schedule and arrangements for day of launch event details.
  • Working and advising the company on all advertising (including announcement cards) and public relations information that will be presented to the public upon launch.
  • Working with the company to arrange and/or conduct training on all print and or interactive marketing tools, resources and products that are recommended to be in place upon launch.
  • Working with the company to order all exterior building signs, interior office signs and equipment yard signs, business cards, etc.
Responsibilities of the position post-transition and with existing affiliates include (but are not limited to):
  • Serve as the centralized point of contact and primary phone and email resource for existing and new affiliates in an assigned market area.
  • Monitor trends, responses, and attitudes of our affiliates and communicate to internal brand team to ensure that our brand is responsive to our affiliate needs.
  • Support and drive attendance to all Sotheby's International Realty events.
  • Assist in troubleshooting inquiries from affiliates including Owners, Managers, Brokers and Admin regarding various questions and issues.
  • Ensure the timely updating of materials and products for new affiliates.
  • Enforce brand standards and the Policy & Procedures manual at all levels including marketing, websites, social media, and all other areas.
  • Prepare deal write ups and provide disclosure documents
  • Assist with all aspects of contract administration
Project management responsibilities will include (but are not limited to) the below:
  • The position will work closely with the departments within Sotheby's International Realty and Anywhere matrix groups on special projects, events and initiatives.
  • Help drive timely initiatives on behalf of marketing, operations, and servicing within the U.S. and Internationally
  • Manage Webinars for affiliates, including organizing topics, requesting speakers, recording and distribution
  • Create and update brand presentations
Minimum Qualifications:
  • BA, BS or equivalent experience preferred
  • 3 -5 years customer service or related experience, international servicing experience preferred
  • Flexible hours in order to accommodate different time zones where applicable
  • Real estate experience preferred
  • Project management and multi-tasking skills
  • Excellent communication, organizational, interpersonal and presentation skills (including platform training skills)
  • Ability to take initiative, be proactive, contribute positively to the team, and adjust to a changing environment
  • Ability to travel to required Sotheby's International Realty events servicing meetings and transitions/launch events as needed.
  • Intermediate computer skills, including Excel, PowerPoint and other web-based applications
  • Understanding of franchising and franchise agreements preferred
#LI-DS1
#LI-RemoteExciting News: We are excited to announce that Realogy is now Anywhere Real Estate Inc. It will take a few months for us to transition to our new brand. For more information about this change, please click here .
EEO Statement: EOE AA M/F/Vet/Disability
Compensation Range:
$74,000-$76,000; At Anywhere, actual compensation within that range will be dependent upon the individual’s skills, experience, and qualifications.

Job Summary

JOB TYPE

Full Time

SALARY

$119k-153k (estimate)

POST DATE

05/10/2023

EXPIRATION DATE

05/10/2024

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