Weekend Club Manager for Anytime Fitness

Cleveland, OH (Warren Road)

Saturday & Sunday 11AM to 4PM

Job Summary

The Weekend Club Manager is a passionate individual who seeks to help members and guests improve their lives through health and fitness. This person is responsible for selling memberships, training services, managing the member and guest experience. You will work closely with Coaches, the Club Manager and Regional Manager.

This role requires a considerable amount of self-motivation, leadership, collaboration, communication, and the ability to positively influence others.

Key Responsibilities

• Day-to-day operations – Weekend Club Manager will be responsible for the daily club operational tasks such as running reports to analyze KPIs and goal set, using our club management software and billing provider to help with member management and engagement, lead follow-up, post to local social media accounts, club cleanliness.
• Club cleanliness - Let's re-emphasis the importance of a clean facility! We want someone that takes pride in their work and can see the importance of how seemingly small tasks/acts impact the greater vision. Member experience is our primary goal, and have a clean/operational facility is the foundation.
• Sales – a large part of the Weekend Club Manager role is centered around membership and training sales. Managers must convert leads to members through daily follow-ups, relationship building, ability to empathize, and follow through. A personal training background isn’t required but the ability to speak to our training program and how to leverage our technology (Anytime Fitness App, body scanner, heart rate monitors, etc.) to support the growth of the training department is a must.
• Brand promoters – when you love your gym, others will too! The Weekend Club Manager establishes relationships with businesses and influencers in the community to promote the brand through B2B marketing. This person helps coordinate and execute engagement campaigns, national marketing campaigns, and community outreach efforts using assets and operations created by the Anytime Fitness corporate teams.
• Team builders – leading a team and driving results through motivation and fun is a key part of being a club manager. This person is hired to inspire team members by fostering a trusting and positive environment while hitting the Key Performance Indicators (KPIs) that drive success.
• Culture creators – club managers love creating an environment that inspires members and guests to share their positive experiences with friends and family. They deliver top-notch customer service and aim to improve the lives of each person they meet.

Job Requirements

Experience in the fitness Industry isn’t required, but great communication and soft skills are. A good candidate is:

• 2 years customer service
• 1 years sales experience
• 1 years fitness center experience (highly preferred)
• Experience managing others and having difficult conversations
• Available to work Saturday & Sunday 11AM to 4PM
• Friendly, outgoing, and warm
• Genuine and honest
• Demonstrates a drive for results
• Technologically savvy
• Self-motivated
• Good at managing time and schedules

Supplemental Pay:

• Bonus opportunities available

Job Type: Part-time

Pay: $15.00 - $17.00 per hour

Benefits:

• Employee discount

Experience level:

• 1 year

Shift:

• Day shift

Weekly day range:

• Every weekend
• Weekends only

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person