8 concierge front desk full time Jobs in cleveland, oh
City of Cleveland Heights, OH is Hiring a Front Desk Office Assistant (Part Time) Near Cleveland, OH
Location : Ohio 44118, OH
Job Type: Part Time
Job Number: 9913
Department: Community Center
Opening Date: 02/02/2024
Description
SUMMARY: Incumbents are responsible for customer service by providing information, answering the telephone, program registration, memberships, rentals and performing related activities.
Examples of Duties
ESSENTIAL DUTIES & RESPONSIBILITIES:
The list of duties and responsibilities is illustrative only, and is not a comprehensive listing of all the duties and responsibilities performed.
- Exhibits a service orientation toward customers and maintains productive working relationships
- Participates in the accomplishment of organizational, departmental, and workgroup goals and objectives
- Provides customer service support to internal and external customers;
- Screens incoming calls and correspondence to provide assistance or direct to the appropriate area;
- Assists customers with memberships, program registrations, rentals, and taking payments;
- Responds to customer inquiries and assists in the resolution of problems;
- Responds to internal requests for information and assistance, and provides information regarding applicable rules, policies, and regulations;
- Maintains regular attendance and punctuality
- Performs other duties of a similar nature or level
QUALIFICATIONS:
Knowledge of:
- Customer service principles
- Time management principles
- Using modern office equipment
- Keyboarding
- Using a computer and related software applications
- Customer service
- Establishing and maintaining effective working relationships with associate personnel, other City employees and the general public
- Tactfully and courteously interact with children and adults participating in recreation activities
- Maintain a safe work environment
- Provide quality customer service
- Participate in teamwork productively
- Communicate clearly and concisely, both orally and in writing
- Use interpersonal skills to interact with coworkers, supervisor, the general public, etc., to sufficiently exchange or convey information and to receive work direction
High school diploma or GED; or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job.
Supplemental Information
THIS IS A PART-TIME 20-25 HOUR PER WEEK POSITION
The City of Cleveland Heights offers permanent full time employees an excellent benefits package!
- Comprehensive Medical & Dental Plan
- Paid Time Off
- Life Insurance
- Deferred Compensation Plans
- Employee Assistance Program
Job Summary
Part Time
$34k-43k (estimate)
06/10/2024
06/23/2024
The following is the career advancement route for Front Desk Office Assistant (Part Time) positions, which can be used as a reference in future career path planning. As a Front Desk Office Assistant (Part Time), it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Office Assistant (Part Time). You can explore the career advancement for a Front Desk Office Assistant (Part Time) below and select your interested title to get hiring information.
