SUMMARY:

This position is responsible for duties as they relate to the operation of the Security Console/Office for the safety and protection of AiG and Ark Encounter guests, staff, volunteers, and property. This includes, but is not limited to, monitoring CCTV, access control and alarms systems, radio dispatch and other communications, issuing company ID’s, parking passes and key control. The Dispatcher is also accountable for displaying our Core Values of SERVE when interfacing with both internal and external customers to ensure that the message and mission of Answers in Genesis is portrayed in an effective and God honoring fashion.

This position will allow one to impact others through a service mindset centered on making an eternal difference. This position should display our Core Values of SERVE (Serve, Equip, Relate, Value, Engage) when interfacing with both internal and external customers to ensure that the message and mission of Answers in Genesis is portrayed in an effective and God-honoring fashion. This position provides opportunities for spiritual, personal, and professional development.

RESPONSIBILITIES:

• Promote the mission and standards of Answers in Genesis.
• Create a SERVE culture environment in all work done.
• Approach all tasks with a second mile mindset.
• Prioritize personal integrity in all interactions and assignments.
• Model and uphold the Quality Service Standards of Safety, Hospitality, Presentation and Efficiency.
• Perform day to day operations within the department with the overall development of a SERVE culture.
• Promote the AiG mission.
• Must be alert at all times while staffing the Security Console.
• Maintain communication with other security personnel.
• Must enforce organization and attraction policies and procedures as they relate to safety, security and fire safety.
• Report any situation that requires service to the Ark Encounter that may affect the guest experience.
• Coordinate communication and response to any emergency situation.
• Document unusual or reported incidents.
• Assist in guest relation functions.
• Performs other duties as assigned.

Please note this position is for an part-time overnight and/or weekend shift position that varies between 10 and 29 hours each pay period.

REQUIREMENTS:

• Must have the ability to learn different electronic security and fire safety systems.
• Must exhibit strong communication skills, especially in the area of telephone and radio operations.
• Must embrace the team concept.
• Must have good problem-solving skills and the ability to think “outside the box” for solutions.
• Must have the ability to work under pressure and multi-task in rapid escalating situations. • Must have good public relations and diplomatic skills. • Position requires a flexible work schedule.
• Must be at least 18 years old
• Must be able to type at least 35 words per minute.
• Typical physical demands include sitting for long periods of time.
• Must agree with and be able to sign our Statement of Faith.
• Maintains a personal relationship with Jesus Christ.
• Regular attendance at a local Bible-believing church.

EDUCATION & EXPERIENCE:

• High school diploma required (Associate or Bachelor’s degree a plus)
• Experience dispatching or working in a similar environment desirable, such as police, security, or EMS
• Experience with computer systems and/or high speed work environments.

BENEFITS:

• Paid vacation, sick time, and holidays
• Traditional & Roth 401K with employer match, 100% vested day 1
• Ark Encounter & Creation Museum Family Admission discounts
• Answers in Genesis Conference Admission discounts
• Discounted Tickets to local and regional attractions
• And many more Employee Perks

ITEMS NEEDED FOR POSSIBLE EMPLOYMENT:

• Completion of on-line application, https://answersingenesis.org
• Portfolio website or other examples of recent work
• Salary Requirements
• Salvation Testimony
• Creation Belief Statement
• Confirmation of your agreement with the AiG Statement of Faith
• Completion of a Background Check and Pre-Employment Drug Screen