Position Overview: As the Office Coordinator, you will be responsible for maintaining the efficient day-to-day operations of our facility. This multifaceted role combines office management, intake coordination, and receptionist duties to provide essential support to both clients and staff.

Key Responsibilities:

• Office Management:

o Oversee office supplies, inventory, and equipment maintenance.

o Manage administrative staff, delegating tasks and ensuring deadlines are met.

o Maintain a safe and organized work environment.

• Intake Coordination:

o Conduct client intake assessments to gather necessary information for treatment planning.

o Collaborate with clinical staff to develop individualized treatment plans.

o Communicate effectively with clients and their families, providing information and support during the intake process.

o Ensure all necessary paperwork and documentation are completed accurately and in a timely manner.

• Receptionist Duties:

o Greet clients and visitors with a welcoming and professional demeanor.

o Answer phone calls, provide information, and direct calls to the appropriate personnel.

o Manage appointment scheduling, reminders, and follow-ups.

o Maintain confidentiality of client information at all times.

• Record Keeping:

o Maintain electronic and physical client records, ensuring compliance with HIPAA regulations.

o Assist with billing and insurance verification processes.

• Team Collaboration:

o Collaborate with clinical and administrative staff to ensure smooth operations.

o Attend team meetings and provide input on improving processes.

Qualifications:

• Bachelor's degree in a related field preferred (e.g., psychology, social work, healthcare administration).

• Proven experience in office management and administration.

• Knowledge of substance abuse treatment processes and terminology is a plus.

• Excellent communication and interpersonal skills.

• Strong organizational and multitasking abilities.

• Proficiency in office software (e.g., Microsoft Office Suite).

• Compassion, empathy, and a commitment to maintaining client confidentiality. Benefits:

• Opportunities for professional development and growth Another Door Opens Recovery Center is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We encourage applications from candidates of all backgrounds and experiences.

Job Type: Full-time

Pay: $22.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

• Flexible schedule
• Paid time off

Schedule:

• 8 hour shift

Work Location: In person