PURPOSE:

The role of an ASC Administrator & Coordinator is to drive productivity and efficiency for the company’s Ambulatory Surgery Centers. From patient support services, to administrative duties, you ensure business is conducted in a timely manner that provides our patients with a seamless experience. In order to support the treatment plan of our patients, you will manage the ASC staff, follow and enforce compliance protocols, contribute to process improvement, and coordinate the front office. If you have administrative & ASC experience, we want to hear from you!!

This role requires travel on the following schedule:

• Monday - 2629 N Scottsdale Road, Suite 100 Scottsdale, AZ 85257
• Tuesday - Thursday - 20045 N 19th Ave Ste 3, Phoenix, AZ 85027
• Friday - 7102 E Acoma Drive Scottsdale, AZ 85254

ACCOUNTABILITIES AND JOB ACTIVITIES:

General Administrative Responsibilities

• Work closely with all staff members to ensure that SOPs and protocols are followed appropriately.
• Manage SCA (Surgery Center of Arizona) and PSC (Physician Surgical Center) email inquiries, delegating correspondences to the appropriate source.
• Collaborate with the Director of Nursing to avoid equipment, staff or supply conflicts.
• Manage mail batches for both Ambulatory Surgery Centers. Includes but not limited to: scanning and delegating invoices to A/P and the corporate controller, EOBs to the revenue cycle team, tracking remittances as well as credit card payments to be processed.
• Manage banking responsibilities on behalf of the ASCs. The Administrator will ensure that the payment log is accurate and up to date for both ASCs to aid in revenue cycle management.
• Assists the Director of Nursing with staff scheduling when needed.
• Works alongside the Director of Nursing to ensure that the EHR is fully updated and follows documentation requirements. Examples include auditing the shared drive for uploaded procedure documents and signatures and making needed corrections known to the appropriate parties.
• Provides accurate records of payroll to corporate and payroll teams. Involved as an approver in cases of payroll corrections.
• Assist in the digitization of admin forms through FormsDr for both ASCs.
• Participation in leadership meetings. Actively supports organizational initiatives and strives for timely improvements in daily operations. Prioritizing cost efficiency and clinical safety.
• Scan and upload charts into the billing portal, following the packet, daily G codes, and anesthesia protocols.
• Maintain accuracy of procedure log book daily.
• Support the training and development of new and existing employees of both surgery centers with the help of the Director of Nursing.
• Support the coordination of compliance drills and safety training with the help of Human Resources and the Director of Nursing.

Responsible for Patient Coordination

• Front desk reception, patient check in & out.
• Insurance verification, delegation of auth processing, and scheduling procedures.
• Discuss benefits eligibility with patients.
• Scrub, prep and print schedule for th PSC
• Process patients payments, such as deductibles and copays.
• Fax and email records request correspondence for both ASCs
• Back up all patient charts onto the flash drive.
• Procedure and surgical case authorizations.
• Patient Scheduling.
• Conduct follow up calls, scan and upload into EHR.
• Scheduling of follow up appointments.

Responsible for managing Procedure Documents

• Scan all documents daily
• Master Form Packets and Credentialing. Maintain record backups as we are transitioning to electronic form
• Adv Directive (first time)
• Notice of privacy practice (first time)
• ABN if it applies
• Maintain accuracy of Implant logs and invoices
• Clinical records for procedure per DOS
• Conducting final chart review before scanning into EMR record, sending missing signature flags to Director of Nursing
• Other documents as required

JOB SCOPE AND WORK ENVIRONMENT:

This position is subject to:

• Confidential information
• Extended time sitting at a desk, utilizing a keyboard and multiple monitors
• High stress environment due to turnaround requirements
• Daily hours are subject to change on a daily basis due to schedule

Patient Privacy HIPAA

• Protection of patient privacy
• Patient records and EMR are for treatment use only

The statements in this job description are intended to describe the essential nature and level of work performed by employees assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

JOB REQUIREMENTS

MINIMUM LEVEL QUALIFICATIONS

(Typing and special machinery)

-Knowledge of Electronic Medical Record (eCW)

-Good typing skills

-Good internet navigation skills

-Knowledge of instrumentation used in office (fax, credit card, copy)

-Knowledge of multi-line phone system

-Excellent Verbal and Written Communication skills

- Knowledge of pain management procedures

EDUCATION AND EXPERIENCE (Degrees, years in profession)

- 2 years experience in medical office setting

- 2 years' administrative experience

- 2 years' experience in pain management experience

- 1 procedure scheduling experience

- Associate's degree required, Bachelor's preferred

Special Job Characteristics

- 1 years’ experience in the pain management specialty

- 2 years’ procedure scheduling experience in an ASC setting

-Must be able to work overtime when required

-Must be able to multitask while maintaining accuracy

-Must work well with others

- Must have good interpersonal and customer service skills

- Strong organizational skills

OTHER REQUIREMENTS:

• Knowledge of common safety hazards and precautions to establish a safe work environment
• Must be able to act calmly and effectively in busy, stressful or emergency situations
• Ability to communicate effectively in person, by phone and in writing
• Require adherence to all policies and procedures, including standards for safety, attendance, punctuality and personal appearance
• This position must be willing to do any additional tasks as assigned by management

PHYSICAL REQUIREMENTS:

HEARING: Adequate to perform job duties in person and over the telephone.

SPEAKING: Must be able to communicate clearly to patients & staff in person and over the telephone.

VISION: Requires eyesight correctable to 20/20 to operate equipment and read information from printed sources and computer screens.

OTHER: Requires frequent lifting and carrying items weighing up to 50 pounds unassisted, including assisting patients when required. Adequate physical ability to be present where needed.

Requires frequent bending, reaching, repetitive hand movements, standing, walking, squatting and sitting, with some heavy lifting, pushing and pulling exerted regularly throughout a regular work shift. Requires exposure to communicable diseases, bodily fluids, medicinal preparations and other conditions common to a clinic environment.

The above is intended to describe the general content and requirements for the performance for this position. It is not to be construed as an exhaustive statement of duties, responsibilities

or requirements. I have read the job description and understand the functions and objectives of the position at this company. This position must be willing to do any additional assignment by management.

I have read the job description and understand the functions and objectives of the position at this company.

Job Type: Full-time

Pay: $60,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Opportunities for advancement
• Paid sick time
• Paid time off
• Vision insurance
• Wellness program

Schedule:

• Monday to Friday

Application Question(s):

• What is the best phone number for our recruiter to reach you?

Education:

• Associate (Required)

Experience:

• Ambulatory surgery center: 2 years (Required)
• Pain management: 2 years (Preferred)

Ability to Relocate:

• Phoenix, AZ: Relocate before starting work (Required)

Willingness to travel:

• 25% (Required)

Work Location: On the road