Coastal Medical Aesthetics is looking for a skilled and organized medical front desk associate to join our team. The candidate will perform a combination of administrative and clinical tasks, and a key part of our overall client delivery team. As the first point of contact for most clients, the candidate will be responsible for creating a maintaining an environment where all clients feel welcomed, valued, and supported!

FLSA Status: Non Exempt

Duties/Responsibilities:

• Greeting clients professionally both in person and on the phone
• Quickly answering or properly referring questions and issues
• Optimizing provider schedules and client satisfaction with efficient scheduling
• Notifying providers of client arrivals
• Updating practice management software with appropriate client notes and client documentation
• Verifying financial records and collecting patient charges with the practice management software
• Supporting office inventory and equipment by anticipating supply needs and expediting supply orders
• Checking-out clients and ensuring billing accuracy

Required Skills/Abilities:

• Strong customer service orientation 
• Professional phone etiquette
• Excellent organizational and interpersonal skills
• Attention to detail 
• Flexible work schedule depending on clinic needs
• Conflict resolution skills
• Ability to multi-task and adapt to change
• You're a team player!

• Access to reliable transportation for coverage at other office locations
• Experience with Zenoti and GoHighLevel a plus

Additional Information:

• Part-time position with full-time potential
• Access to Allergan training and support as a top 1% nationwide account
• Employee discounts on treatments and products
• We currently have 4 San Diego locations (Encinitas, Del Mar, 4S Ranch, Carlsbad)

Our company takes pride in working hard but has created a fun, supportive, family-oriented environment. If you are a team player with a winning personality, we encourage you to apply. We look forward to hearing from you!

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times