Eastside Eye Candy

Lead Esthetician 

About Us:

At Eastside Eye Candy, we pride ourselves on creating a warm and welcoming environment for both our clients and our team. We believe that a positive and supportive culture is essential to providing exceptional care and service to our clients. Our team is made up of individuals who share a passion for personalized care and are committed to delivering natural and conservative results while prioritizing education, ethics, and professionalism. We value collaboration, open communication, and mutual respect, and strive to create a workplace where everyone feels valued and supported.

Job Summary:

We are looking for a Lead Esthetician to perform skin and body treatments. Our Lead Esthetician will consult with clients to assess their requirements, make informed recommendations, explain services, and ensure client care and satisfaction. Our Lead Esthetician will be expected to maintain industry knowledge to promote, sell and curate services and retail products. They are responsible for ensuring work areas are clean and tidy, equipment is sanitized, linens are clean at all times, and treat clients in a courteous and empathetic manner. The Lead Esthetician will oversee the day-to-day management and administrative operations of the Esthetician staff and services. They will work with the Clinic Manager and CEO to ensure items related to Esthetician services are completed.

To ensure success an esthetician should meet revenue goals, ensure client retention, and build a solid client base. Estheticians should be empathetic, caring, and professional, and have the ability to make others feel good about themselves.

FLSA Status: Non-exempt

Duties/Responsibilities:

• Overseeing esthetician services operations and staff
• Overseeing the purchasing, maintenance, and repair of clinic equipment used to Esthetician services
• Performing the hiring, training, and performance evaluation of Esthetician staff
• Adhering to appointments in a timely manner by monitoring time schedule
• Welcoming clients in a warm, friendly manner, accompanying them to and from treatment rooms, and thanking them sincerely on departure
• Interviewing clients to obtain information about contraindications and examining skin to evaluate the suitability of treatments
• Advising clients on skincare and recommending suitable treatments and home care regimens
• Engaging and conversing with clients during sessions on topics relating to their interests
• Maintaining product knowledge to promote and sell spa and salon services, and retail products
• Adhering to esthetics policies pertaining to chemical usage, and cleaning, sanitizing, and maintenance of equipment
• Caring for linens and replacing them between sessions
• Ceasing treatment and informing supervisor in the event of inappropriate guest behavior
• Creates excellent member/guest experience through friendly and helpful attitude
• Completes wellness chart documentation accurately and completely
• Communicates various promotions to members/guests
• Follows all company policies and protocols
• Other duties as assigned

Requirements

• State licensure to practice as an esthetician
• 3 years of industry experience
• Proficient in performing all applicable treatments
• Excellent verbal and written communication skills
• Outstanding people skills and a warm, friendly manner
• Ability to maintain client confidentiality.
• Deep knowledge of skin care techniques

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer
• Prolonged periods of standing when administering treatment
• Ability to stand for extended periods and to lift 50 pounds.