Ann & Robert H. Lurie Children's Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do. Ann & Robert H. Lurie Children's Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report.

Job Summary:

Performs a variety of procedures and services including the collection and distribution of patient specimens. Works with both the laboratory and hospital information systems. Functions as a team member and actively supports the Hospital's Continuous Quality and Customer Service goals through modeling appropriate behavior and providing a work environment conducive to attaining these goals.

Shift: PM Shift - 2:30pm-10:00pm 1 weekend per month 1:00pm-10:30pm

Job Responsibilities:

• Obtains blood specimens from patients using standardized venipuncture, capillary puncture and specialized procedures. May collect specimens by iontophoresis for sweat chloride testing.
• Verifies orders and diagnosis codes with the ordering physician as needed. Releases orders from EMR/orders tests in LIS. Prints labels and forms. Identifies patients using two patient identifiers and affixes patient ID band. Schedules appointments and/or completes check-in/out procedure and end-of-session audits in EMR system when necessary.
• Maintains an appropriate inventory of supplies.
• Answers telephone and provides information in accordance with laboratory policy.
• Keeps refrigerators and freezers clean and organized. Disinfects counter tops, phlebotomy chair and equipment according to the hospital and departmental guidelines.
• Supports new staff in orientation and training. Participates in continuing education and mandatory programs. Successfully completes annual competency skill assessments.
• Complies with safety, hazardous materials, standard precautions, and infection control policies.
• Communicates any problems or deviations from established protocol to Manager and documents in safety event reporting system.
• Communicates effectively with patient, parents, physicians, ancillary hospital employees and team members.
• Performs job functions adhering to service principles with customer service focus of innovation, service excellence and teamwork to provide the highest quality care and service to our patients, families, co-workers and others.
• Displays professional appearance. Promotes professional environment, including emphasis on cleanliness and safety.
• Other job functions as assigned.

Education and Experience:

• High school diploma or equivalent required, Associate's degree in chemical, physical, biological science, or medical technology preferred. Formal training as Medical Assistant or Phlebotomist required, successful completion of phlebotomist competencies.
• Required nationally accredited certification in phlebotomy, PBT (ASCP, NHA, NPA) or equivalent. Certification must be obtained within 6 months of hire, kept current and maintained throughout employment.
• Ability to resolve problems with the utilization of appropriate resources, to make informed decisions and handle complex inquiries in a courteous and timely manner; to work in a fast-paced, time critical department.
• Strong verbal and written communication skills and demonstrated knowledge of Hospital and laboratory computer systems required.
• Strong customer service skills and ability to interact with a diverse population of patients.

Education

Benefit Statement

For full time and part time employees who work 20 or more hours per week we offer a generous benefits package that includes:

Medical, dental and vision insurance

Employer paid group term life and disability

Employer contribution toward Health Savings Account

Flexible Spending Accounts

Paid Time Off (PTO), Paid Holidays and Paid Parental Leave

403(b) with a 5% employer match

Various voluntary benefits:

• Supplemental Life, AD&D and Disability

• Critical Illness, Accident and Hospital Indemnity coverage

• Tuition assistance

• Student loan servicing and support

• Adoption benefits

• Backup Childcare and Eldercare

• Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members

• Discount on services at Lurie Children's facilities

• Discount purchasing program

There's a Place for You with Us

At Lurie Children's we embrace and celebrate diversity and equity in a serious way. We are committed to building a team with a variety of backgrounds, skills, and viewpoints - recognizing that diverse identities strengthen our workplace and the care we can provide to the Chicago community and beyond. We treat everyone fairly, appreciate differences, and make meaningful connections that foster belonging and allyship. This is a place where you can be your best, so we can give our best to the patients and families who trust us with their care.

Lurie Children's and its affiliatesare equal employment opportunity employers. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin, ancestry, age, disability, marital status, pregnancy, protected veteran status, order of protection status, protected genetic information, or any other characteristic protected by law.

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