About us

We are professional and agile. We are looking for a team member who is outgoing, has a fun personality and is willing to challenge themselves to learn and grow.

Hours: 8:45am to 5:15pm

Our work environment includes:

• Modern office setting

Responsibilities:

- Greet and check-in patients as they arrive at the medical office

- Schedule and confirm appointments for patients using the medical scheduling system

- Answer phone calls and respond to inquiries from patients, providing excellent customer service

- Verify patient insurance information and collect necessary co-pays or payments

- Maintain patient records and ensure all information is accurate and up-to-date

- Follow HIPAA guidelines to ensure patient privacy and confidentiality

- Assist with administrative tasks such as filing, data entry, and organizing documents

- Collaborate with other staff members to ensure smooth operations of the front desk

Requirements:

- Previous experience working in a medical office or as a medical receptionist is preferred

- Familiarity with medical scheduling systems

- Proficient in using office equipment and computer software programs

- Excellent communication skills, both verbal and written

- Strong organizational skills and attention to detail

- Ability to multitask and prioritize tasks in a fast-paced environment

- Knowledge of phone systems and ability to handle high call volumes

Please note that this job description is not exhaustive and additional duties may be assigned as needed. We are an equal opportunity employer committed to hiring a diverse workforce.

Job Type: Full-time

Pay: $15.00 - $15.25 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Paid time off

Healthcare setting:

• Clinic
• Outpatient
• Private practice

Medical specialties:

• Psychiatry

Schedule:

• Monday to Friday

Application Question(s):

• Do you need a position that requires health insurance?
• When are you available to start work?
• Are there hours during the day that you are unavailable to work?

Ability to Relocate:

• Ankeny, IA 50023: Relocate before starting work (Required)

Work Location: In person