We are seeking a professional, enthusiastic, and compassionate Veterinary Receptionist / Assistant to join our veterinary team. The position is offering full-time employment. Only candidates with at least 1 year of experience working in a veterinary clinic or animal-related field will be considered. Excellent knowledge of the English language, both spoken and written, is essential.

Animal Vision Care & Surgical Center is a well-established ophthalmology specialty practice in the heart of Studio City. We focus on team member happiness, with a highly desired combination of positive work culture, mentor-supported professional growth, and competitive compensation package.

Our team members are highly trained and effective in facilitating excellent patient care and client communication. The candidate will be assisting Dr. Noelle McNabb, the only board-certified veterinary ophthalmologist in the San Fernando Valley, with over 25 years’ experience in the field. We offer an unparalleled work environment and great all-around place to work!

Responsibilities include but are not limited to:

- Greet and welcome clients and their pets with a warm, friendly and professional demeanor.

- Proficiency in computer systems for appointment scheduling and record keeping.

- Answer phone calls and emails, schedule appointments, and manage the front desk area and lobby.

- Handle financial transactions, including processing payments, insurance documents and managing invoices.
- Collect, update and document patient medical records and history.

- Assist the doctor and veterinary technicians with examinations and various patient procedures.

- Advise and educate clients regarding patient care prescribed by the doctor in person, via mail, and phone.

- Must be able to lift 45 pounds, stand or walk for 10 hours per day.

- Maintaining the cleanliness and sanitation of the work areas, including the reception area, lobby, exam rooms, and kennels.

- Assist in the stocking and maintenance of the patient exam rooms and reception area,

- Assist filling medications as prescribed by the doctor.

Please note that this job description is not exhaustive and additional duties may be assigned as needed.

Qualifications:

-Previous experience working in a veterinary clinic or animal-related field is required.

-Knowledge of basic animal care and medical terminology is a plus.

-Excellent communication skills with the ability to interact effectively with clients and team members.

-Strong organizational skills and attention to detail and accuracy.

-Ability to multitask in a fast-paced environment while maintaining a positive attitude.

-High level knowledge of the English language; both written and verbal skills.

-Proficiency in typing and basic computer skills.

As a Veterinary Receptionist/ Assistant, you will play a crucial role in ensuring that our clients have a positive experience from the moment they walk through our doors.

If you have are highly dependable, compassionate and committed about veterinary care providing, we would love to hear from you.

To apply, please submit your resume along with a cover letter highlighting your relevant experience. We look forward to reviewing your application.

Benefits:

• Medical Health insurance
• Dental Insurance
• Paid holidays
• Disability insurance
• Paid time off
• Employer funded retirement plan with matching
• Employee pet discounts
• Employee merit bonuses
• Scrub uniform allowance
• Free and ample employee parking

Job Type: Full-time

Pay: $21.00 - $23.50 per hour

Expected hours: 34 – 39 per week

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Retirement plan
• Uniform allowance

Schedule:

• 10 hour shift
• 4x10
• Day shift
• No nights
• No weekends

Education:

• High school or equivalent (Required)

Experience:

• Veterinary experience: 1 year (Required)
• Veterinary reception: 1 year (Preferred)

Ability to Commute:

• Studio City, CA 91604 (Required)

Ability to Relocate:

• Studio City, CA 91604: Relocate before starting work (Required)

Work Location: In person