Position Summary

Animal Medical Center of Troy is excited to add a new member to our team! We are seeking a candidate with prior veterinary experience, great business acumen, and strong management skills who enjoys leading and developing a team. The role of the Practice Manager is to support the veterinary practice team and manage essential business functions in partnership with the Managing Doctor (DVM). In collaboration with the managing doctor, the practice manager is responsible for ensuring the profitability of the practice and a healthy culture rooted in high-quality patient care and exceptional customer service.

Skills preferred: Excellent communication, conflict management, ability to work through change, accountability, ability to build trust with team, drive for results

Hospital Operating Hours:
Monday - Friday 7:30a-5:30p & Saturday 7:30a-12p

Education and Experience:
· High school diploma or equivalent

· Previous management/supervisory experience required

· Previous veterinary experience required

Essential Responsibilities:

Financial:
· Driving revenue for practice growth
· Manage expenses including but not limited to drug and supplies, labor and facility costs
· Assist in developing and maintaining salary schedules and job evaluations for all employees
· Provides input on an annual budget

Human Resources:
· Triage in-house human resource issues and collaborate with the Human Resource team
· Establish and execute performance evaluations

Veterinary Policies/Procedures:
· Establish internal operating procedures for the administration of the practice to ensure accuracy and completeness of veterinary records and reports, format, and compliance with the accepted hospital practices.
· Ensure compliance with regulatory agencies and laws. This includes but is not limited to OSHA, DEA, EEOC, ADA, and the Department of Labor. Develop and maintain procedures necessary to meet regulatory requirements.
· Any other duties deemed necessary

Competency:

Basic Skills
· Understanding of the critical balance between the administrative and clinic functions in the veterinary health care delivery system.
· Ability to apply the specialized principles and practices of veterinary practice management in directing the daily operation of this practice, thereby allowing the practitioners the time necessary to carry out their profession.
· Knowledge of hospital procedures outlined in the employee manual as well as those that are implied (reasonable expectations).

Social Skills

· Ability to show unbiased judgment when managing people and make fair and just recommendations in regards to personnel issues and/or disciplinary action.
· Work well with all employees and ensure that your actions support the hospital, the doctors, and the practice philosophy.
· Monitoring/Assessing performance of yourself, other individuals or the practice to make improvements or take corrective action.

Job Type: Full-time

Pay: $45,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekends as needed

Experience:

• Veterinary: 2 years (Required)
• Management: 2 years (Required)

Work Location: In person